Shona from Paisley, GB (Solo leisure traveller) 02 December 2008
No overall comment.
(107231694)
Arthur from Burton-on-Trent, GB (Mature couple) 24 March 2008
As less seasoned travellers we would probably have benefitted from more detailed guidance on transport to and from the hotel.
(97267298)

What we hoped for was what we got ie. clean and comfortable at a reasonable price.
Anonymous (Young couple) 29 January 2008
No overall comment.
(97052772)
Anonymous (Family with young children) 01 November 2007
No overall comment.
(97151425)

Everything was fine.

The price for the food and the staff on the restaurant.
PS: the kids breakfast is too expensive, but the rest was good.
Terence from Sleaford, GB (Solo business traveller) 29 October 2007
Heathrow Hotels are general very expensive and Quality Hotel offers a lower cost option for an overnight stay at the airport.
restaurant was good value and food was well served.
Will stay there again.
(97655391)

clean and pleasant room

nothing just the cost!
Anonymous (Solo leisure traveller) 26 October 2007
The only down side was the bar did not stay open late - in other hotels I have stayed in recently the bar stayed open as long as the guests wanted to drink (not in a roudy way)but this woulsd be my only criticism and I would use the facility again
(97327889)
Ranvir from Birmingham, GB (Solo business traveller) 02 October 2007
No overall comment.
(97556346)
Anonymous (Solo business traveller) 26 September 2007
No overall comment.
(97374288)
Anonymous (Solo business traveller) 09 June 2007
A good hotel with pleasant and helpfull staff trained to a high standard
(99671221)

Clean & tidy with the staff pleasant and helpful

No air con in the room and only able to open the window a few cm and it was hot that night
Anonymous (Solo business traveller) 02 June 2007
No overall comment.
(99888295)
Lionel from Kindersley, Sask., CA (Mature couple) 24 May 2007
Good place to stay, good price, easy access to down town London via public transportation. Clean friendly helpful staff.
(99679086)

Location, price, up to date facility

price of meals in resturant out of this world, it would be easy to pay more for an evening meal for two than for hotel room for one night.
Anonymous (Mature couple) 16 May 2007
No overall comment.
(99955499)

TV did not work
Kenneth from darwen, United Kingdom;GB (Solo business traveller) 04 December 2006
No overall comment.
(99850101)
Anonymous (Other) 19 July 2006
No overall comment.
(3304818276)

Not overpriced, including food and drink

No Air Con in rooms, the windows did not open more that 2 inches. On the day of our stay it was a sweltering 32 degrees. An uncomfortable nights sleep was had as the small amount of air that could have got into the room was covered by big thick curtains!!
steven from dovercourt, United Kingdom;GB (Family with young children) 06 June 2006
the extra charge for the car park whilst known was an added cost. The resturant was expensive and the quality of the food was very poor. The food order took along time to arrive which was unacceptable considering we had two small children eating which was not even at the busy time of the resturant. The staff were very poor in both performance and knowledge of the service they were offering.
(3304787212)

clean and user friendly for purpose of stay

room at the top of level one exit therefore quite at lot of disturbance
Anonymous (Mature couple) 26 April 2006
Did not like to have to pay for parking
(3304575053)

As expected - clean and tidy

No complaints
Carla from Eastcote, United Kingdom;GB (Young couple) 05 April 2006
No overall comment.
(3304473499)

Clean, good atmosphere.
Anonymous (Group of work colleagues) 11 February 2006
No overall comment.
(3304192034)
John from Llanelli, United Kingdom;GB (Mature couple) 25 November 2005
car park charges should be made known with room rates
(2972948)

no faults with room (we had been upgraded at no extra cost)

1st morning booked an early call for 7.15 called at 6.00 2nd morning no early call booked called at 7.15
Anonymous (Young couple) 09 August 2005
No overall comment.
(2527471)