Robin from Dawlish, GB (Mature couple) 12 October 2009
very pleasant staff, and a charming building but needs work to make it special.
(108752352)

breakfast

room very hot seeing the heating was not on, could see that you have spent good money on the room but the work was of a poor quality. Sack the builder.
Anonymous (Solo leisure traveller) 21 August 2009
No overall comment.
(108446276)
Robert from Fareham, GB (Solo business traveller) 29 April 2009
100% enjoyable, the whole visit was very very enjoyable.
(107981322)

Tim on reception was an absolute star and he is so welcoming, it was a very nice greeting. The room was picturesque and very comfortable. The whole expierience was uplifting and I would recommend the Hotel to anybody.

There was no fitting in the bath for the shower so I couldnt have a shower in the morning.
David Grant from Wishaw, GB (Young couple) 10 December 2008
No overall comment.
(107595305)

friendly helpful staff

none even the cleaners were friendly
Wanda from Cheltenham, GB (Young couple) 03 December 2008
We looked for and experienced a comfortable, traditional provincial English hotel and enjoyed our stay. We will come again and have already recommended to friends.
(107840615)

Nice décor, relaxed atmosphere and friendly staff. The food was excellent. Booking on line was simple and the descriptions reflected the hotel well. The price was competitive with local bed & breakfast guest houses and so for us reflected good value for money.
David from Weston-super-Mare, GB (Solo business traveller) 04 November 2008
excellent welcome but room not worth the money and did not eat there as restaurant and bar food too expensive
(107481153)

reception excellent and situation

bedroom too hot with pipes that did not turn off
Anonymous (Solo business traveller) 04 November 2008
No overall comment.
(107748877)
Anonymous (Same sex couple) 11 September 2008
john from newark, GB (Solo business traveller) 30 August 2008
No overall comment.
(107231476)

Good hotel in an excellent location.
Anonymous (Solo business traveller) 04 August 2008
No overall comment.
(107129123)
Gillian from Hertford, GB (Solo leisure traveller) 03 August 2008
No overall comment.
(108052614)
Anonymous (Solo leisure traveller) 30 July 2008
Generally very good, my only complaint was that I thought the ?evening platter? available in the bar was over priced.
(108032613)
Tobias from WELLINGBOROUGH, GB (Group of work colleagues) 17 July 2008
I'd stay there again because the staff were so helpful and friendly. Plus, bless them, they made me breakfast when I had missed the breakfast "slot" due to a band performance the night before. p.s. More Sophie too!
(108051089)

I want to marry Sophie on reception! If Jimmy Saville is still alive do you think it could be arranged? Sophie Shepherd has such a nice ring to it.....
Anonymous (Solo business traveller) 28 June 2008
Good will stay again and recommend it to friends.
(108073216)

Location- nice room quiet..

Food.. could be bit better. Staff in dining area not aware of quests needs. Could be a bit better trained in service, however very nice people. Reception was good and very keen to help.
Anonymous (Solo business traveller) 23 June 2008
No overall comment.
(97342310)
Nigel from Wokingham, GB (Mature couple) 12 March 2008
No overall comment.
(97971282)
Jacqueline from Edgmond, GB (Solo leisure traveller) 26 February 2008
No overall comment.
(97489813)
Anonymous (Mature couple) 01 August 2007
No overall comment.
(97997356)
shaun from PLYMOUTH, GB (Solo leisure traveller) 28 July 2007
the hotel should warn us about their party plans and that guests will be kept awake by their disco and drunk party goers until gone midnight. at leats have the sense to put us on the other side of the hotel away from your night club. on that basis i wouldnt recommend this hotel
(97551702)

location for my visit to family in tavistock, as well as the central location for the town

the noise from the wedding party on saturday during the day, and even worse at night. the disco went on til midnight so i couldnt go to bed, then the wedding guests made even more noise leaving and going to their rooms. had i known about this i wouldnt have stayed at the hotel, and unless i'm promised a room as far away from the disco as possible i wouldnt stay at the bedford again. i was pretty angry on saturday night.
Anonymous (Young couple) 14 June 2007
No overall comment.
(99067412)

It was nice, and the garden was nice. The breakfast was good and the rooms clean, although small.

I think although the accommodation was clean, the prices are extortionate for what is actually received. I have stayed in various 'luxury hotels' through work when i lived in london and for ones where you have to pay a large sum, you generally receive more than literally just a room. For example, we had no shampoos/shower gels/toothpaste/body creams in our bathroom, which would be expected for what we were paying. It was nice, and we enjoyed our stay, but I think that more in the way of service and making customers feel special should be offered.
BERYL from MT EDGCUMBE, GB (Group of adult friends) 14 June 2007
it was an overnight stay,attending a wedding do at the ordoulph arms
no complaints what so ever
(99379478)

room 23 beautiful
MIKE from KELLY BRAY, GB (Mature couple) 13 June 2007
No overall comment.
(99171616)

Locality and the breakfast

Room was a poor standard for the price
Denise from Callington, GB (Mature couple) 12 June 2007
most helpful staff and wonderful food
(99630499)

situation and staff

creeking floorboards
Anonymous (Mature couple) 21 April 2007
No overall comment.
(99473187)
Anonymous (Mature couple) 18 April 2007
A refreshing change from the anonymity of the major hotel chains. We loved the old fashioned decor and photographs on the walls and the staff were all helpful and polite. The hotel is in a really good location near to restaurants and bars. I would highly recommend a stay here
(99348399)

Pleasant atmosphere,helpful and polite staff, excellent location

The room was a little on the small side and overly warm
GARY from swansea, GB (Mature couple) 17 April 2007
No overall comment.
(99845944)

small room
peter from kilmarnock, United Kingdom;GB (Group of work colleagues) 29 March 2007
first class
(99839205)

service was exellence arrived after kitchen had closed but chef stayed on to prepare us a meal which was as good as you would expect from the hilton or the likes of.
Anonymous (Mature couple) 28 March 2007
No overall comment.
(99661813)

Central

Noisy fan in bathroom
Anonymous (Mature couple) 23 March 2007
No overall comment.
(99797665)

Central and staff helpful
Anonymous (Mature couple) 21 March 2007
Good hotel, with character, but is needs to be updated, especially in the bathrooms, at least if they want to retain their current prices.
(99455818)

The service and manners of the staff was excellent.I travel very much for my work all over the world but hardly found such kindness.

Worn upholstery in the room, bathroom which retained facilities from old times.
Anonymous (Mature couple) 18 March 2007
Evening meal expensive
(99829754)

room was quite large

sqeaky floors
Anonymous (Mature couple) 07 March 2007
We found the staff very friendly and helpful. This is the second time of staying at this hotel and we will return. We can certainly recommend the breakfast.
(99137448)

The room had been recently decorated in nice warm calm colours giving it a modern feel
Anonymous (Young couple) 07 March 2007
No overall comment.
(99959763)

Friendly staff

The price of drinks was quite expensive
Stuart from Dorchester, United Kingdom;GB (Solo business traveller) 03 March 2007
I have no complaints. I think it might help business people to know that it is a place where you can relax after a busy day. Also I am a dog owner and my wife and I often look for places that will take dogs when we wish to have a break - although you may need to word this carefully in any advertising and explain restrictions or limitations!
(99074648)

extremely comfortable and relaxing after a busy day of meetings
Anonymous (Mature couple) 23 February 2007
Because I already knew the hotel I knew what to expect. The staff were exceptionally helpful in accommodating my partner's coeliacs diet and in freezing the trout we caught!
(99764903)

Spacious, warm, staff helpful
Graeme from Okehampton, United Kingdom;GB (Young couple) 17 January 2007
The staff (especially at the reception desk) were excellent - very friendly and helpful. The hotel has real character and, while slightly worn in some areas, still has a lovely traditional feel to it. As it was my partner's birthday, we were given a lovely room with a four-poster bed at no extra cost. The bar area was pleasant and the service and food at breakfast was good. There is plenty of parking and the location right in the centre of Tavistock is ideal.
(99962365)

Staff, room, breakfast
Anonymous (Mature couple) 12 January 2007
It was very good value for money (being the January offer). It is a very well appointed hotel, conveniently situated in a lovely town.
(99704571)

Comfortable and spacious, good lighting, excellent breakfast

creaky floor, heat on entering room but soon remedied by turning down radiators, traffic noise after asking for quiet room.
Richard from Ivybridge, United Kingdom;GB (Mature couple) 29 November 2006
No overall comment.
(99374185)
Anonymous (Young couple) 29 November 2006
No overall comment.
(99884742)

Friendly and helpful staff . Location being in the centre of Tavistock .

The room was in need of modernisation . The bed sqeaked and the pillows were not supportive . When we arrived back in the evening , the bar was closed and it was only 10:40 p.m . We were told that they
would open the bar , so we ordered a drink but the bar was closed straight afterwards . We found this a annoying as we would like to have stayed in the bar for a little while .
Jonathan from Portishead, United Kingdom;GB (Solo business traveller) 28 November 2006
No overall comment.
(99873161)

The Restaurant served particularly tasty food and wine and the service was splendid.
Cathy from Belfast, United Kingdom;GB (Solo leisure traveller) 23 November 2006
I have stayed in this hotel twice now. The first time I was impressed with the accomodation, but the second time I had an extremely small single room, and the bed was broken and very uncomfortable. Also, the net curtains could do with a wash.
On the plus side, the food is very good, though
(99902749)

Food, staff

Size of rooms, dirty curtains
Anonymous (Mature couple) 27 October 2006
Bad entrance from rear car park, it was raining! The restaurant prices for dinner were too expensive. Better to have set price menus on a Sunday evening. We ate out. Breakfast was good, and staff friendly. A pleasant one night stop.
(99733581)

Good size room and bed.

Had to request towells. prefer duvet to sheet/blankets. Noisy room at front, this should be advised when checking in.
Peter from Wellingborough, United Kingdom;GB (Solo leisure traveller) 23 October 2006
Very reasonable property, fair price, good breakfast, nice location
(99444821)

Central, Small, Friendly
Stephan from Basel, Switzerland;CH (Solo leisure traveller) 10 September 2006
Das Hotel ist zentral gelegen, was sehr angenehm ist. Allerdings bringt das auch etwas zuviel Verkehrsl
(3305081930)

Sehr gute K

Internationalere K
Anonymous (Family with older children) 30 August 2006
Whilst the hotel is ideally located the general appearance is clean but rather worn out. We did not expect the rooms to be modern but the toilet was soiled when we arrived and did not work properly throughout our stay despite complaints. The bed was small and this should have been advertised in advance so we could have made a different choice. The room was pokey with barely room to move around. Towels were small. The water took ages to drain from the washbasin. The bath and shower worked well and the breakfast was good and quickly served although the time it was available was rather limiting.
(3305070122)

location

hotel is generally tired. Toilet in room did not function despite complaining and bed was too small
Anonymous (Mature couple) 22 August 2006
No overall comment.
(3305215915)
Victor from East Horsley, United Kingdom;GB (Mature couple) 10 August 2006
Very pleasent character hotel. Very good location for the centre of Tavistock.
(3304197406)
David from ALCESTER, United Kingdom;GB (Group of adult friends) 20 July 2006
Our stay at the hotel was very pleasant and relaxed, and we would return. However we believe that there is an opportunity to improve the service in the dining room. Eating should be a pleasurable experience, and the staff of this dining room ought to be aware that there performance can enhance or detract from that enjoyment. In our view the effect is probably negative rather than positive. Management training in this area, would benefit the hotel,its diners and we believe - the hotel's staff.
(3304998226)

Comfortable, and reception staff responded positively to requests.

A reasonably good dining room was spoilt by a staff that seemed to be predominantly concerned with time, and did not always listen to diners' requests. (More below)
Alick from Abingdon, United Kingdom;GB (Mature couple) 05 July 2006
We were disappointed as the hotel was situated in the middle of the town, but we were unable to return to the hotel and enjoy a last drink before retiring (after returning from a concert nearby), as the front door was locked at 11pm and no provision for residents to drink in either their room or the main bar area. There was some ambiguity with members of the staff relaying information which would have been helpful to us.
(3304928557)

The room was adequate, but we have stayed in lesser graded hotels and received better service overall.

The room was basic, with very limited ventilation.
michael from milton keynes, United Kingdom;GB (Solo leisure traveller) 27 June 2006
No overall comment.
(3304890408)
Steven from altrincham, United Kingdom;GB (Solo leisure traveller) 17 June 2006
Would stay here again with my wife in order to see much more of this delightful area.
(3304406057)

Town centre site. Pleasant old hotel. Good car parking. Friendly staff.

Room 32 too hot. A fan was provided but upper floors get very hot in warm weather - it was a hot week during my stay.