Anonymous (Solo business traveller) 24 October 2008
Comfortable and provided an acceptable level of service
(107862127)

Staff were friendly and helpful and the hotel experience was most satisfactory

Difficult to find and the menu limited
Anonymous (Mature couple) 17 October 2008
very enjoyable. compares very well with visits to usa and europe.
(107724486)

Excellent service, friendly staff, excellent food
Anonymous (Young couple) 27 August 2008
No overall comment.
(107139423)
Kate from Warrington, GB (Group of work colleagues) 19 August 2008
The hotel was OK for our visit to the V festival but I wouldnt stay again
(107242218)

The hotel was set in lovely grounds.

The hotel itself was a bit dated and not worth the amount charged per night. I stay in a great number of hotels and for the price we paid, I expect a much higher standard. In particular the staff at breakfast were useless - our order for tea, coffee, toast and eggs was taken after we'd chosen our average buffet breakfast, and didn't arrive until after we'd finished eating. The staff were very young and unconcerned.
Anonymous (Family with young children) 08 May 2008
No overall comment.
(97379373)
Anonymous (Solo business traveller) 18 February 2008
Good hotel
(97387398)

Peaceful
Anonymous (Young couple) 12 February 2008
awesome location and surroundings were great, food was excellent although waiting to be seated was odd as it was outside the restaurant in a waiting area, however i would definately sty again
(97629982)

excellent surroundings and great food

tiny room overlooking a roof
orland from harrow, GB (Mature couple) 06 January 2008
No overall comment.
(97033857)
Anonymous (Solo business traveller) 24 December 2007
A simple 10/10
(97277285)

The location was excellent for relaxating at the end of the day.
Food was was very tasty and well presented

No complaints
Anonymous (Solo leisure traveller) 22 December 2007
No overall comment.
(97204902)

Quite. Lovely surroundings

Smell of pool or something similar.
Susan from Brighton, GB (Mature couple) 12 July 2007
just one complaint when enquirying was not told the price was plus vat and was quoted
(97111899)

Clean plus Friendly staff & good service witch made for a enjoyable stay will stay again when in area
Anonymous (Group of work colleagues) 20 March 2007
No overall comment.
(99304314)

comfortable and clean
Anonymous (Solo business traveller) 10 March 2007
No overall comment.
(99235544)
stacey from Kingswinford, United Kingdom;GB (Mature couple) 09 March 2007
Overall we had a lovely stay at the hotel the staff are all very pleasant, I thought the restaurant mgr was very pleasant and attentive, the grounds are kept lovely, a lovely place to just go and chill out for the weekend, you dont have to be a golfer which me and my husband aren't to enjoy your stay.
(99945528)

The room was nice and clean.

The fan in the bathroom was very noisy but I have to say I did not report this to the hotel, I am sure the cleaners are well aware of it?
TOM from STEWART ROAD, United Kingdom;GB (Solo business traveller) 21 February 2007
No overall comment.
(99121115)

Tranquil quiet setting

`Tired`decoration /finishings
Anonymous (Family with older children) 31 January 2007
Do not be induced to book this hotel purely on the website review. Be specific about your room requirements. It is in the middle of the countryside and without a car you cannot make use of alternate local facilities without a long walk or a taxi.
Drinks were very expensive.
In the past this place probably looked the part but I have stayed in better places for much less money. I arrived home glad to see my bed and thnakful I wasn't staying another night, it was that restful.
The only redeeming feature was the food in the restaurant in the evening it was superb and the waitress a real delight. As were the ladies in the cafe during the day.
I did seriously contemplate talking to the manager after our first night at the hotel but I thought, no, your have accepted this booking knowing full well what a poor state the room was in when you gave it to me, so I will save my complaint for the web, that way other people can know and be more inofrmed than I was. As to the hotel, they reap what they sow.
(99923046)

The hotel is generally in need of a refurbishment. The room we were allocated was upstairs via a set of stairs. The room had obviously had a leak in the past as the stain was visible down the wall and parts of the wallpaper were hanging off. The bed was shot on one side and very uncomfortable. The pillows were flat and had been well used. The layout of the room was dreadful and the 'view' of the lake from the window...well, our view was over the flat roof and the air conditioning units, piles of old vinyl etc. The noise from the units and the main water pipes that fed through our room kept me awake most of the first night. Sky tv was minimal subscription and no news channel!
william from carlisle, United Kingdom;GB (Solo business traveller) 20 January 2007
I will be stopping here again, my room was good, skysports 1 2 3 the food was of very good quality. highly recommened
(99215090)

fitness centre - room - location - breakfast

nothing
Shane from Isle of Wight, United Kingdom;GB (Other) 12 December 2006
Joanne at reception has the most beautiful eyes and welcoming smile that just emphasises the loveliness of the hotel and all the other staff. A genuine pleasure to stay, even for short business trips. AVOID ALL OTHER WOLVERHAMPTON HOTELS the short journey is doable and pleasant!!
(99734029)

The hotel is in a beautiful location, the rooms are well equipped and of a suitable size, and the facilities are good
Anonymous (Group of work colleagues) 10 November 2006
Under stocked bar, and terrible food, good staff.
(99851697)
joanne from warrington, United Kingdom;GB (Solo business traveller) 09 November 2006
No overall comment.
(99431504)

friendly and helpfull receptionists

beds were disgracefull
Anonymous (Other) 05 November 2006
No overall comment.
(99454173)

Clean, comfortable accommodation. Stunningly beautiful location. Polite and courteous staff.
Anonymous (Family with older children) 05 November 2006
tr
(99479294)

Excellent accueil; Tr
Anonymous (Solo business traveller) 16 October 2006
The whole experience was excellent. As a female travelling alone it can be quite difficult but the team at Patshull Park went out of their way to be of assistance and made me feel at ease during my visit. Highly recommended and would definitely stay again.
(3305487421)
Anonymous (Young couple) 04 September 2006
No overall comment.
(3305287862)
Anonymous (Young couple) 31 August 2006
we had an enjoyable nights stay the hotels facilities were great and the staff were friendly ,the food in the bar was served quickly and was of a high standard.
(3305265973)

surroundings were loverly, staff were friendly, everything in the rooms worked and the beds were comfortable, food was good

the room was a bit on the small side and only had a high window that you couldnt see out of
Sarah from Southport, UNITED KINGDOM;GB (Family with young children) 29 August 2006
Throughout the stay, the staff were extremely helpful in all areas of the hotel. The food was very good and the facilities were excellent for families or couples. A lovely experience, wish we'd been able to stay for longer.
(3305254745)

Spacious, clean and good value for money
clare from wolverhampton, United Kingdom;GB (Young couple) 19 August 2006
despite the issues above it did not detract from what was a very plesant stay, in a well managed hotel will exceptionally friendly staff. In particular, trevor the night porter, who could not do enough to help. The above comments are not a complaint just feedback to help continuous improvement
(3305219529)

the staff were excellent and very welcoming. the grounds were lovely and i did leave feeling refreshed

the room had not been cleaned properly and still had the last guests breakfast order forms filled in on the desk. The bathroom was not clean and there was only 1 set of towles in a triple room. also the room attendant entered the room 3 times before 11 am
Anonymous (Solo business traveller) 29 July 2006
No overall comment.
(3305092999)
Sharon from ., UNITED KINGDOM;GB (Young couple) 21 July 2006
Overall a really nice place to stay. Facilities were excellent including the swiming pool and sauna.
(3304969137)

The cleanliness of it

Expensive
Anonymous (Solo business traveller) 14 May 2006
Great location, hotel nice if a little tired
(3304656126)

Location and views

Couldn't get TV to work foir more than 5 minutes without losing reception Noisey generator running outside of room, however complaint dealt efficiently by porter who managed to turn it off at 1.30am
Julie from Chesterfield, United Kingdom;GB (Young couple) 19 April 2006
Hotel looked fantastic and at the prices they charge ... it should have been. Sadly we got the feeling that they are living on reputation instead of spending money refurbishing the rooms and general bar area. We were at a wedding here and at least 2 of the other couples staying asked to be moved rooms, as we did. Unfortunatly all the rooms were the same. Even air conditioning would have been a bonus, instead we got a noisy fan!. Very very dissapointed, this hotel could be superb it the rooms are re furbished, the setting and leisure club are fantastic, food was excellent
(3304401747)

Food was good

Rooms looked like they had not been decorated for 20 years .... very very shabby
Robert from Barnsley, United Kingdom;GB (Young couple) 27 February 2006
the hotel was set in excellent grounds, the breakfast was very good. the room was small and basic. asked for a room with a nice view and got the view of a roof. the hotel lacked any kind of atmosphere in the evening. the bar area was ok to have a drink and nothing else. being in the middle of nowhere and during winter some sort of entertainment would've been good. would stay again but, hopefully in a room with a better view !
(3304283213)
Anonymous (Solo leisure traveller) 25 February 2006
Modernise the hotel particularly bringing the accommodation up to a much higher standard. For example, re-decoration, new carpets and upgraded lighting could be carried out at relatively low outlay and would vastly improve the feel of the hotel and would I am sure make guests feel more welcome. I would recommend the hotel because of its location but would caution about the standard of decor.
(3304275623)

Excellent location and friendly, helpful staff.

The hotel needs to be updated. It is in a beautiful peaceful location but the decor needs upgrading.
Phil from Telford, United Kingdom;GB (Young couple) 14 February 2006
Superior room was excellent with a great view of the lake and countryside.Hotel very clean and tidy.Bar was good and the chap working there was very polite.The restaurant was lovely and the food and service superb, both at our evening meal and at breakfast time.
(3304234607)

Have no faults at all with the accommodation.All very clean and tidy.

Only issue we had was there was only one bath towell in the room when 2 of us were staying.Did ring reception to get another one but it was not delivered,not a big issue in life,we coped.
Iain from Milton Keynes, United Kingdom;GB (Solo business traveller) 05 February 2006
The staff in this hotel are really helpfull. The food and dining experience is excellent, luckily the gym and fitness facilities are also very good which helps counter act it.
(3304200167)

Lovely location.

A WIFI hotspot would make the hotel more attractive to business guests.
Jennifer from Chichester, United Kingdom;GB (Other) 04 February 2006
No overall comment.
(3304161808)
Anonymous (Mature couple) 27 January 2006
No further comments
(3304137569)

Room size, pool, prices

Hotel facilities map
Anonymous (Solo business traveller) 13 December 2005
Good standard room with good (if rather expensive) food.
(3304014156)

Shower was rather weak and shower curtain incorrectly positioned.
Eric from swindon, United Kingdom;GB (Mature couple) 21 November 2005
No overall comment.
(2942612)
Donald from Bury, United Kingdom;GB (Mature couple) 13 November 2005
No overall comment.
(2907524)
Anonymous (Family with young children) 01 November 2005
Excellent facilities and really postive experience! We'd love to return again when perhaps we have more time to enjoy the beautiful surroundings.
(2888525)

The staff were extremely helpful and friendly and nothing was too much trouble. Our room was fantastic with its own balcolny and overlooking the lake. We enjoyed looking at the moon and lake from our room. The breakfast was outstanding! Our room was very large and well furnished. It was so nice to have the pool for the children to unwind in after sitting in traffic for a long time on the motorway. Overall a very pleasant stay!

Just a few things. One, is that it is quite far off the beaten track but it is signposted well. We had a bit of bother finding it because one of the roads we were advised to take, was closed. Also, the restaurant in the evening is very expensive, but there is cheaper food in the bar area until 6:30. Smoking in the lounge areas is off putting, but the rooms are all non-smoking.
Anonymous (Other) 25 October 2005
IT MORE THAN LIVED UP TO EXPECTATIONS
(2873251)

EVERYONE WAS FRIENDLY AND HELPFUL CREATING A CALM ATMOSPHERE

NONE THAT WE CAME ACROSS
Anonymous (Solo business traveller) 18 October 2005
No overall comment.
(2856037)

Quiet location. Good facilities. Comfortable and friendly.
Anonymous (Solo business traveller) 20 September 2005
Phone charges and lack of on line faciliteis. As area has poor phone coverage and therefore you cannot dail up by your mobile either. I would suggest they put in a wi-fi broadband network to encourage business use especially as they have great conference facilites.
(2746202)

The grounds and the lesuire faciliteis were excellent. The restuarant was aslo fantastic and the staff very good.

The room was gloomy and dark. Business faciliteis not good and phone charges for freephone dial up numbers very high charge rate should be fixed. This would actually stop me from using the hotel again.