Brook Merrion Hotel

Could be better. (108695021)

Nice clean room, adequately equipped.

Newspaper did not arrive. Morning call did not come. Room has no cup, had to request it. Got tea, coffee and sugar sachets but no milk. Noisy - next to a busy road and people talked loudly overnight into early hours of the morning. Hot food in a poorly lit area in the breakfast room.

a very relaxing stay. (107591091)

very clean,i am a cleaning supervisor myself,and did my own audit on our room ,it was cleaned to a very good standard.

no bad points.

good in parts (107985862)

Clean room Nice evening meal convenient location

Poor breakfast: cold bacon,coffee old and strong, little choice left at 8.15. Ceiling to dining room leaking into several buckets.

No overall comment. (107268505)

Found it ok

They lock the door at night and you have to keep banging to get in. No fied eggs at breakfast just luke warm scrambled and the cost was

No overall comment. (108001146)

No overall comment. (97073394)

No overall comment. (97170814)

it was adequate for our needs

No overall comment. (97072582)

No overall comment. (99607615)

The room was adequate and comfortable, staff were friendly and polite

The food (room service) wasnt very good, some items in the room did not work and the room was dusty

No overall comment. (99629937)

clean

wait at reception desk when busy

I only paid (99707279)

Location close to the city. Breakfast in bed was lovely. Cheap price. Room was fine

Decor a bit tired. TV reception could have been better. CAR PARK expensive and unfortunate. One night stay cost me

No overall comment. (99119047)

Central location, but not too noisy.

Inefficient checking in and out procedures, old decor and old facilities in rooms.

No overall comment. (3305091093)

Nice bathroom, comfortable bed and friendly staff.

no air conditioning, the room was extremely hot. And noisy. Also, there was no room service menu and none of the staff were able to find one for me anywhere. So, I had to go 3 floors down to the restaurant to order my room service.

No overall comment. (3304966771)

The soft and comfortable bed, the provided trouser presser and the tea and coffee making facilities.

The overall design of the room, the bathroom's shower head, the noise from the traffic and the difficulties in adjusting the curtain.

Room small but OK for single person.Not clear that TV was connected by pressing what looked like a light switch Bathroom did not have soap etc. (3304928252)

The friendly staff at the reception and at breakfast

The confusion about parking arrangements

Overall ok value for money and well situated for the city centre. If having room service, food is minimal and expensive, in my opinion. (3304735161)

Central position for city centre at reasonable rate.

Room not cleaned very well a fair amount of dust lying in places. Carpet not hoovered very well, and paint peeling off the ceiling in bathroom.

Great value for money. Dinners and breakfasts included was main reason for booking this hotel. Unfortunately, position of hotel means a great deal of noise when pubs and clubs spill out. 4am in morning a lot of noise. Staff were brilliant and very friendly. Breakfast was excellent. Cleaners may need to check telephones in bedrooms are connected as we experienced difficulty with our phone. When we reported it the receptionist explained that guests unplug to use computers and do not reconnect properly??? My elderly mother who was in another room could not contact us and became very distressed. We also missed alarm call. (3304248513)

upgrade to a suite.

noisy - double glazing did not keep out street noise. telephone did not take incoming calls, therefore my elderly mother could not contact us from another room. We did not get alarm call.

Tucked down the side of a shopping centre, looks like a mid-sixties concrete block. Check-in was quick and efficient. Booked room-only rate so didn't use the restaurant but breakfast prices seemed quite high (£9.95 for continental). Reasonable accommodation for overnight stay and room rate quite low - probably the reason for the hen parties staying there which resulted in some noise early in the morning (stay was a Saturday night). (2354253)

Room and beds comfortable, shower powerful and refreshing. Nice touch of providing fresh fruit in room. Good location - easy access to city centre.

Some noise from other rooms during night. Matresses a little thin and soft for my liking.