Ramada London Hyde Park

No overall comment. (107468762)

I got all the information I needed from the web site. (97461073)

Convenient location in London.

No overall comment. (99672240)

The check-in lady was very blunt and hard headed when I refused to be put in the handicapped room, she said I didn't specify that I don't want a handicapped room which was ridiculous. She refused to change it. The room was dirty and smelly. (99532882)

Nothing

I was given the handicapped rooms

No overall comment. (99924303)

The hotel is conveniently located for Underground stations, the West End, Notting Hill and London Parks. The room was quiet, although whether one facing the Bayswater Road itself would have been noisier I can not comment. Staff were polite and helpful, and quesries were answered quickly and accurately. The only surprise was that the Bar had run out of Baileys! (99991684)

Clean, easy access, quiet, comfortable

No overall comment. (99790130)

the accommodation was situated in a prefect place for shopping trips the staff overall were good and most helpful

the restrurant staff and food were only adequate. bar price were too high.

Another case of the picture in the brochure looked so much better. The website made this hotel seem fabulous but in reality it fell well short of the hotels write up and pictures. I cant see how it got a 4 star rating without a fridge in the room? (3305494608)

Convenient location near tube station, reception staff willing to help and please guests

Rude service from wait staff, no porter on arrival, no fridge in room, outdated fit out of hotel and room

No overall comment. (3304532352)

No overall comment. (3304324728)

check in Staff were very helpful in finding suitable interconnecting rooms since we were travelling with young children

Having stayed just the one night, it offered all I needed. Didn't try the restaurant as there were so many in the near vicinity. (3304001153)

Spacious room (I had booked twin and I was by myself), light and airy but some of the lights didn't work and difficult to adjust the air conditioning

Only one lift working, and being on the 4th floor, found the lift full each time it came down. Finally caught it on the way up.

The refurbishment is going well and the improvements are now showing benefits to hotel guests - the new lift is very good - the decoration of the rooms is pleasing. (2955954)

The Staff

ok for one night stay, would have been a promblem if considering a longer stay (2869333)

good location,

rooms are in need to renovation, place to put your couths in the room.

The Hotel is going through an extensive refurbishment and the helpful and friendly staff compensate for any minor glitches that are connected with the work that is going on. Ask about the redecoration programme when booking. It is nearly complete. (2795679)

Very helpful friendly staff

everything i needed was available. (2811345)

very clean, friendly staff, spacious room

when giving directions state the hotel is on a side street instead of main road, i walked passed the hotel whilst trying to locate it.

No overall comment. (2780591)

No overall comment. (2682262)

No overall comment. (2726312)

IT WAS VERY CLEAN, LOVED THE WHITE BEDDING AND THE CAR PARKING WAS VERY CONVENIENT AND WELL PRICED

It would have been helpful to know that the lifts were STILL being repaired and were out of service, that the air conditioning was STILL poor, that there were only 4 terrestrial TV channels (no news channel) and only 3 music radio services (no news or talk channel) available in room and that car parking charges had been more than doubled in 12 months. I have stayed here for many nights over the last 20 years and this is the worst state I have ever found the hotel. The staff are delightful - they are good people, but are currently let down by an aged hotel that is suffereing from what I guess is under-investment and a slow maintainance programme. Believe it or not I will stay here again. The location of the hotel is very good. I hope that the repair and investment that is taking place will soon be completed. (2686153)

No comment

Introduction of cheaper guest car parking charges, better room decoration, air conditioning in rooms that works, new elevators and repair of the in-room TV service.

No overall comment. (2667281)

One of the lifts remaind inoperative and the second was only periodically operative.Lifts not being operative is quite simply not acceptable to any guest (2311564)

No overall comment. (2283951)

Newly renovated and redecorated, floor to ceiling windows, great location, close to parks, shopping and tube.

Room was very small.

The staff at the Ramada were very nice and helped as much as they could. Generally had a great stay! (2204325)

It was a nice clean hotel, with good service and nice breakfast

There was no minibar, the phone plug didn´t work, the toilet seat was loose, the lift was veeeeery slow...

No overall comment. (2084223)

Room and attendants

I wasnt allowed to check in by 7am when my flight arrived London from Nigeria. I felt so bad. Correct this cos my flights are morning from Nigeria and I'll use you again next week when I'm in London for two weeks.

No overall comment. (2073314)

Location

Had problems with heating in room which were not resolved.

Excellent value by booking online. Bar was over-priced and some drinks were not in stock. I believe bottled drinks should cheaper. draught beer was acceptable value though. (2084929)

es war alles zufriedenstellend (2037532)

zentrale Lage

teilweise unfreundliches Personal

No overall comment. (2017559)

The hotel rooms were very clean and modern looking. The view was great and near to all ammeneties. And the towels were a decent size.

The lift coming down did not work throughout the three days stay. The engineer could have been quicker fixing it.

This hotel has a great location, opposite Hyde Park / Kensington Gardens,on central line, near Queensway tube or Notting Hill Gate tube. Gives easy access to South Kensington for museums and Oxford Street for shopping. A black cab from here to the London Palladium was only £8 ( Manoj, a very kind, efficient member of reception staff hailed it for us). The room was super clean and comfy. I was alone with my six year old daughter but felt absolutely safe. My daughter is already planning her next visit:-) Highly recommended ! (2019758)

location, reception staff, extremely clean rooms, very comfortable

loo seat broken , light bulb out, would have been fixed if I'd asked

The previous time I stayed at the hotel I had a very good stay - nice room, breakfast included, this time I had a tiny room, things not working, tiles in bathroom coming off the wall and no breakfast included and paid more for the pleasure. (1940056)

Not very much

Small room, iron and ironing board not functional, tiles coming off wall in bathroom

This hotel is very convenient and good value, but urgently needs TLC - wall covering, doors etc all battered by use. Staff OK but overworked - not enough of them, aalways q at reception.Pl get owners to spend some money on it - not much would make big difference. System had been down for 4 days. Earlier visit resulted in Fire alarm at 7.00am, and all guests on street. So calamity prone! (1914204)

Ist room allocated noisy - despite request on your form, second room given already occupied, 3rd room fine.

No overall comment. (1913990)

recently refurbished room was nicely decorated and comfortable

slowness of the lifts - call waiting time

No overall comment. (1923096)

Cold shower

No overall comment. (1878868)

Nice room, good location. Close to Notting Hill and public transport.

Little bit noisy in the mornings, mostly noise from cleaning staff.

No overall comment. (1819537)

Clean

very noisy, the road traffic noise was very loud even with the windows closed it made no differeance. It really needs double glazing.

No overall comment. (1755506)

The hotel was clean, the rooms were nice and breakfast was excellent.

Fire Alarm!!!

No overall comment. (1693707)

A good location for central London.

The wait for breakfast untill tables were clear was a roblem

No option of continental breakfast was going to be given to me until I said that I was most unhappy about having to pay for a full English having only had cereal and toast. My bill was then discounted. Also why is this facility not available in your room. Also I ordered room service and they forgot to deliver the chips with the meal so I had to ring again and ask for them! (1688458)

Room was fine.

Decor was poor on the 4th floor.

I am slightly disabled. The lifts are remarkably slow. I had to wait a long time every time I used them. Between the lifts and my room there was one steep flight of steps, difficult for me to negotiate. When I pulled the curtain to close it against the cold draft coming through the window that wouldn't close the curtain and the curtain rail fell off. When I phoned reception for help I was told there was no-one available so I spent the night with no privacy. (1645018)

Comfortable bed.

Window wouldn't close so it was cold and noisy. The lifts were very slow.

No overall comment. (1656004)

No overall comment. (1656323)

No overall comment. (1576759)

No overall comment. (1429876)

No overall comment. (1524163)

Chambermaids not intrusive

Elevators, Some restaurant staff, Low room ceilings, Too flat pillows

stayed at the hotel many times before this was the first time i booked on line and the only thing i found was no breakfast was included This hotel is excellent (1394304)

breakfast excellent

none

No overall comment. (1317984)

No overall comment. (1097194)