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Britannia Hotel hotel ratinghotel ratinghotel rating

35 Portland Street, Manchester, M1 3LA
Good
Overall rating from 82 reviews

Guest reviews of the Britannia Hotel

Excellent
Natalie from Belfast, GB (Young couple) 17 December 2008

No overall comment. (107847001)

Good
Anonymous (Group of work colleagues) 08 December 2008

No overall comment. (107691601)

Excellent
Anonymous (Mature couple) 25 November 2008

Spot on really - maybe just the room slightly on small size (107635171)

positive comments Relaxing night
negative comments could not work shower
Good
Ryan from Coatbridge, GB (Mature couple) 13 November 2008

No overall comment. (107303592)

negative comments tv remote not working rubbish in corridor very noisy housekeeping staff in morning shouting in corridor
Good
Marie from Birmingham, GB (Young couple) 05 November 2008

No overall comment. (107661782)

positive comments communal areas were well kept, reception staff were generally pleasant and helpful, location was excellent
negative comments full price of room was not good value for money (though i didn't pay this rate), room was smoking though not requested, room smelt of stale cigarettes, cleaning staff changed towels though it wasn't required (contradicting instuctions given in room about helping the environment).
Average
elen from menai bridge, GB (Solo leisure traveller) 28 October 2008

not satisfactory (107650245)

positive comments Room was good, clean and warm. bed comfortable
negative comments The noise from the club was horrendous and I shall be writing to complain. Itruined what was supposed to be a very special weekend.
Excellent
kenneth from workington cumbria, GB (Mature couple) 07 October 2008

very enjoyable (97970296)

positive comments central location, bar facilities ie choice of a number of bars, overall good hotel stayed there before and will again
negative comments no safety deposit box in room
Average
gail from birmingham, GB (Solo leisure traveller) 21 August 2008

I stayed in an 'Executive' double room however, what was executive about it I do not know. It was a normal standard double room to my knowledge but clean and tidy all the same. Fine for a stop over. (108061686)

positive comments Convenience to city centre & Old Trafford Football Stadium.
negative comments I had over an hour to wait for my room to be ready and waited in the reception area and nobody came to keep me updated on the situation, so i went to the reception desk to ask how long it would be, to be told it was not ready and i could have another room which was ready,so why didn't they do that in the first place? Toilet tissue very poor quality for the grade of hotel and bed never met with the headboard although, it was comfortable. I also requested my bags be brought to my room because they were in the porter's room and i had waited for 10 plus minutes for them and nobody brought them to me I had to go back down to reception and fetch them myself some 40 minutes later.
Average
Kerry from Whitehaven, GB (Group of work colleagues) 17 July 2008

The hotel from outside the bedroom could not be faulted but the rooms are in real need of an upgrade (97312422)

negative comments We were upgraded to an excecutive suite, we had mould along the bath and the the bedding was awfully stained
Good
Anonymous (Same sex couple) 15 July 2008

No overall comment. (108084282)

Good
John from Wirral, GB (Mature couple) 22 June 2008

Very pleasent stay (97045550)

positive comments Good central position. Impressive staircase from reception area. Clean bedroom and bathroom. No smoking bedroom was pleasant.
negative comments No breakfast included. Bed was broken,wheel was broken on one side. Smoke detector was missing.
Excellent
sarah from sheffirld, GB (Group of work colleagues) 11 June 2008

we went for my birthday and we all had a good time the hotel was very nice the staff were all nice and helpful we visited the bars and the restaurants inthe hotel they were also very nice the room we had was spot on for our stay i would most definally come back iwould stay for longer and book 1 of the other types of rooms available a good time was had by all in our party many tanks see you again soon (97299724)

positive comments like how it all things under 1 roof clean very well kept good secuirty
negative comments there are no bad points well done brittania manchester
Excellent
PATRICIA from Ballabeg, GB (Group of work colleagues) 09 June 2008

AN EXCELLENT STAY. (97207270)

positive comments EARLY CHECK IN, FREE UPGRADE ON ROOM, PAYING ON ARRIVAL, EXCELLENT STAFF.
Good
Anonymous (Other) 09 June 2008

No overall comment. (97574613)

Excellent
Anonymous (Same sex couple) 27 April 2008

very good, good value and great food in jennys! (97685214)

positive comments jennys food was brilliant. Staff were also great very friendly and helpful and polite. Food was fresh to high standard we had carvery one night and breakfast full english. Mum and i were very pleased and were full up afterwards! great value for money too! The hotel looked great inside and spacious. was a little hard to see from outside as club was promoted more and we walked past hotel several times to find it! but iover all we had a good time. we came up to go to a childcare event over 2 days in the gmex.
negative comments the room i had requested was non smoking but on check in we had to settle for smoking room which stank and the whole corridoor too! the room was noisy at night with disco below and there was a glass shutter door missing to block out the sound of the traffic. One of the ligts didnt work either.
Excellent
Allan from Bristol, GB (Mature couple) 05 April 2008

No overall comment. (97805052)

positive comments It was comfortable and clean. The hotel itself is very beautiful, reminiscent of the old days of luxury decor.Staff were polite and helpful.
negative comments The only inconvenience was that because t.v.s were being retuned our own set was not receiving BBC and ITV channels. Not a major problem.
Good
Deepan from Leeds, GB (Solo business traveller) 21 March 2008

Was a pleasnt experience.Though had a bit of bother with getting into the room with the swipe card, which the staff rectified promptly. Would have liked to have a phone on the floor, since it can be a pain to go down to the reception. (97431142)

positive comments Central location of the hotel.Good restaurant.
Good
Anonymous (Other) 03 March 2008

No overall comment. (97507011)

positive comments great position, friendly and helpful staff
negative comments some of furniture and fittings a bit old and tatty
Good
William from Preston Lancs, GB (Mature couple) 03 March 2008

No further comment required (97842135)

positive comments Good Value
Good
Anonymous (Group of adult friends) 29 February 2008

No overall comment. (97422740)

positive comments central location.
Poor
Anonymous (Solo leisure traveller) 26 January 2008

No overall comment. (97872290)

positive comments Location and price
negative comments Surly, inattentive and patronising reception staff on arrival
Excellent
Anonymous (Young couple) 18 December 2007

I would have liked to have known that the night club was next door so we could have requested a quiet room. (97691721)

positive comments Comfortable, Clean and friendly
negative comments Limited access to restuarants and Bars
Good
Anonymous (Young couple) 27 November 2007

It would have been helpful if they had told us that the bars in the hotel were open late and the music was on until 2am, but other then that the hotel was as stated. (97150664)

positive comments It was central
negative comments Nothing
Good
Anonymous (Mature couple) 24 November 2007

ithink the staff need more trainingThey are lovely girls but have no confidence with the public.One man wanted a tea pot but no one understood him (97550198)

positive comments beautiful interior design classic
negative comments staff who cannot speak or are not confident enough to approach you in the dining area,Ihad to find my own milk then looking for teabag then hot water.They should approach you at least once during your meal to ask if you need anything.Peaple at breakfast were up and down out of thier seats bumping into eachother looking for basics ie A TEABAG AND HOT WATER.
Good
Anonymous (Mature couple) 31 October 2007

No overall comment. (97238768)

Average
iona from caernarfon, GB (Group of adult friends) 24 October 2007

No overall comment. (97081187)

negative comments No window, extrememy hot in room.
Good
Alan from Westmeath, IE (Family with young children) 09 October 2007

No overall comment. (97468103)

positive comments Central location, proximity to tram line, train station etc.
negative comments Interior of hotel was a bit shabby, poor selection of lagers in the hotel bar
Poor
CHOI MEI from MACAU, MO (Other) 05 October 2007

It shouldn't be a 3 stars hotel. (97754033)

positive comments Great location
negative comments No smile at the front desk, mistake made very often, old furnishing
Good
Kevin from Birmingham, GB (Solo business traveller) 02 August 2007

Which room did Madonna stop in ? (97019409)

positive comments The trouser press
Good
Kara-Leigh from Welling, GB (Group of adult friends) 02 August 2007

We were only there for one night but the room was very comfortable, even if dated. Although our check-in process was slow due to the Arctic Monkeys concert all the staff were really friendly. Although our party felt that more staff could have been brought in as they new they were full booked for both the Saturday and Sunday night. The only other dissappointment was the Pizza restaurant. It seemed really nice when we walked in. However, all of our pizzas were greasy and did not taste really nice. And when we complained the staff became rude towards us, although they did take off the itams from our bill which were not satisfactory. Overall we had a lovely stay and would go back again, as the hotel is in a great location for Manchester. (97548818)

positive comments The room was a nice size. The bed was very comfortable. The room and bathroom were really clean.
negative comments The room was a little dated in its decor.
Poor
Anonymous (Mature couple) 06 July 2007

Better off staying at a Travelodge! Next evening we stayed at The Midland and found it a fantastic contrast for on a few pounds more! (99265875)

positive comments Central Manchester.
negative comments Broken Wardrobe doors, Stained carpet, Mould in bathroom, Noisy, TV too low to see from bed
Good
Anonymous (Solo business traveller) 23 June 2007

No overall comment. (99699127)

Excellent
HEATHER from barmouth, GB (Other) 09 June 2007

No overall comment. (99645533)

positive comments the check in was prompt and easy, the staff very helpful, food georgeuos, and room clean with everything needed supplied
Average
Neil from Leeds, GB (Solo leisure traveller) 01 June 2007

No overall comment. (99439219)

Excellent
Joseph from Naxxar, MT (Same sex couple) 26 May 2007

I disliked NO we did not have knotting to dislike and even we used both restaurants and the bar facilities It was great keep it up (99613552)

positive comments My son and I had a wonderful stay at the Britannia hotel Manchester even if it was for only 3 nights to see Man Utd play, and we will recommend it to everyone we know Thank you and all the staff Joseph
Good
Sidney from St. Leonards-On-Sea, GB (Solo business traveller) 27 April 2007

No overall comment. (99212569)

Excellent
John from Limerick, IE (Solo business traveller) 11 April 2007

Made at home from arrival to departure. Staff courteous and helpful. When asked for change of room-because of disco overhead-there was no problem. Only disappointment was that when went for dinner to restaurant on Friday night, told it was reserved for private purposes (99171061)

Good
Jane from York, GB (Mature couple) 24 March 2007

Very enjoyable stay in plush surroundings (99719771)

positive comments Roomy and comfortable
negative comments Decor bit dated
Excellent
Heather from Bathgate, United Kingdom;GB (Same sex couple) 21 February 2007

No overall comment. (99690903)

positive comments This was my third stay at Brittania and the second time i have been upgraded, very nice and would recommend the hotel to family & friends.
negative comments The noise on a sunday morning of bottles being emptied!
Average
NEIL from WREXHAM, United Kingdom;GB (Group of adult friends) 27 January 2007

No overall comment. (99647402)

positive comments Handy for the MEN arena
negative comments Very dated and needs total revamp
Good
Anonymous (Young couple) 17 January 2007

No overall comment. (99567129)

Excellent
Anonymous (Mature couple) 02 January 2007

No overall comment. (99921696)

Excellent
Anonymous (Solo leisure traveller) 23 November 2006

Was good value for money, but I wouln't stay in a room with no window again! (99077542)

positive comments It was nicer than I expected for the money paid.
negative comments The music was just under my room so I couln't sleep until it stopped. Check in was slow but staff were really friendly.
Average
Anonymous (Solo business traveller) 21 November 2006

No overall comment. (99809149)

negative comments Room smelt stale
Average
Russell from Maidstone, United Kingdom;GB (Mature couple) 21 November 2006

Overall the accomodation was fair, but did not live up to the room price paid. We could not find where our car was stored for the valet parking service. Bar service was extremely slow following the requirement to change a barrel as there was only one member of staff serving who was unable to attract attention for assistance. (3304601546)

positive comments Ornate period decor, general ambience.
negative comments Room window would not close due to poor maintenance to window frame, I was able to move the whole frame/window when attempting to close the window, resulting in a draft.
Poor
pegah from lees, United Kingdom;GB (Young couple) 14 November 2006

No overall comment. (99103781)

positive comments Nice exterior setting and interior with chandelier etc is very attractive
negative comments Booking a room with a window doesn't usually mean a view of an office block! The wallpaper was peeling, the bed was very uncomfortable and the room was only cleaned to a minimal degree.
Poor
Anonymous (Young couple) 31 August 2006

No overall comment. (3305193006)

Excellent
Anonymous (Young couple) 25 August 2006

No overall comment. (3305201113)

Average
Anonymous (Solo business traveller) 21 August 2006

No overall comment. (3305001507)

Good
Anonymous (Young couple) 13 August 2006

No overall comment. (3305113498)

positive comments it was clean and tidy and had everything we needed.
negative comments the room was a budget room that had no window. It was very hot and we struggled to get to sleep because of this. there was a control for the heating but even when it was on cold there was still warm air blowing in the room. When we first arrived and got our key it didnt work and we had to go out leaving the with the key to the room.
Good
Anonymous (Young couple) 08 August 2006

No overall comment. (3305056648)

positive comments The hotel is 150 years old, and very elegant.
negative comments Not the most modern amenities in the room. The carpet was held down with duct tape in a couple of places. High speed Internet and some entertainment options (movies on demand, etc.) would be great improvements!

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