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The Abbey Court hotel ratinghotel ratinghotel ratinghotel rating

20 Pembridge Gardens, Kensington, Kensington & Chelsea, London, W2 4DU
Good
Overall rating from 53 reviews

Guest reviews of the The Abbey Court

Good
Anonymous (Group of adult friends) 09 October 2008

No overall comment. (107213356)

Good
Anonymous (Same sex couple) 12 August 2008

No overall comment. (97965318)

Excellent
KIERAN from weston rd crewe, GB (Solo business traveller) 18 July 2008

No overall comment. (108039552)

Good
Anonymous (Young couple) 16 June 2008

Good and pleasant. (97608937)

positive comments Cleanliness and order of the room was excellent.
negative comments Some of the antique furniture are in need of some minor attention. The bath needs some attention as well. Hotel carpets would be something to look at for changing some time soon in order to give much better impression.
Excellent
Anonymous (Solo leisure traveller) 18 March 2008

No overall comment. (97513250)

positive comments Location, value, and very nice staff.
negative comments somewhat hard to control temperature in room 10. opening the window worked okay.
Good
Sharon from Hampstead, US (Family with older children) 22 February 2008

In general, I enjoyed my stay, with the exception of the circumstances noted above. (97763274)

positive comments The location is very convenient, just 1/2 block from the Notting Hill tube station, on a lovely road of white collumned townhouses. The rooms are decorated with very pretty antique furniture with a shabby chic feel and are very warm.
negative comments The first room I was given was on the lower level and had serious plumbing problems. The water in the bathroom sink began to gush out of the bottom of the sink instead of coming out of the faucet and the knobs on the bathtub would come off in your hand. As soon as I made the front desk aware of the problem with the sink, however, they immediately moved me to a new room which was fine in every way. Another problem was that my husband called me several times from the US during my 5 day stay and was told twice that there was no one by my name staying at the hotel. He just laughed and insisted that they keep looking for me and he was ultimately connected.
Good
Anonymous (Mature couple) 15 January 2008

Very enjoyable stay. We booked for our 20th Wedding Anniversery. The room lived up to our expecations. The only lacking thing was no mini bar! (97145382)

positive comments We enjoyed our stay. The room was exactly as advertised eg four poster bed and whirlpool bath in a traditional English hotel.
negative comments The radio was a bit tempermental. The satelite did not include pay per view channels such as sky sports.
Excellent
Gail from Doncaster, United Kingdom;GB (Young couple) 20 June 2007

Staying at the Abbey Court Hotel was an excellent experience. The stay was booked as part of a Birthday celebration for my partner and the staff were very accommodating, providing champagne in our room as requested. Their helpfulness in booking transport for our night out in London was top notch and I am only sorry that we were not staying any longer. (99783706)

positive comments Location. Friendliness & helpfulness of staff.
Good
Anonymous (Solo leisure traveller) 14 June 2007

No overall comment. (99056910)

Good
Anonymous (Young couple) 16 May 2007

I would like to have known that the jacuzzi bath was not that big. The room shown on the website also seemed bigger than ours was. It would also have been nice to know that the hotel rooms were on 3 floors with no lifts.Otherwise,it was a pleasent stay. (99022095)

positive comments The room was cosy and felt like you were at home. It had all the facilities you would need.
negative comments We were in a room on the top floor which meant 3 flights of stairs. The breakfasts were average but ive had better.The floorboards were very creeky and part of the headboard on the bed was loose.When you left the hotel and returned you had to ring the buzzer which twice took quite long for an employee to let you in.
Poor
Iain from Marple, GB (Solo business traveller) 28 April 2007

No overall comment. (99047026)

positive comments Close to Olympia
negative comments Tiny room for
Average
Anonymous (Young couple) 06 March 2007

No overall comment. (99785720)

Average
Carsten from Wentorf bei Hamburg, Germany;DE (Young couple) 07 February 2007

No overall comment. (99941120)

positive comments Small - perfect location in Notting Hill - close to tube - close to supermarket - close to Hydepark - free sodawater
negative comments Breakfast always the same - erverything a bit aged - nothing really to DISLIKE - not cheap (but what in London is???)
Excellent
Anonymous (Mature couple) 10 January 2007

No overall comment. (99804545)

Excellent
Anonymous (Young couple) 02 November 2006

No overall comment. (99515798)

positive comments very tidy and quiet hotel plus location. cleanliness good. food was very good.
negative comments wished the jacuzzi was bigger - for me and hubby to get into.
Excellent
pat from LONDON, United Kingdom;GB (Family with young children) 07 September 2006

loved it apart from smell of smoking (3305287404)

positive comments i found the staff really helpfull, the rooms delightfull and breakfast very pleasant
negative comments the smell of smoking throughout the hotel in the lobby and the bedroom marred what would have been a brilliant stay
Good
Anonymous (Mature couple) 23 August 2006

no air con could be a problem in the future. (3304847592)

positive comments bed was very comfortable
negative comments Room was quite warm
Excellent
Anonymous (Family with older children) 30 July 2006

Country inn, quiet setting near Portobello Road. Convenient to tube, Marks and Spencer eats, good restaurants, movie theaters and parks. Staff helpful and kind. Good value for price in London. (3305019219)

positive comments Wonderful staff. Very low key and helpful. Breakfast a real advantage. Very quiet.
negative comments Something that couldn't be helped -- our visit was during a heat wave in summer: air conditioning would have made the visit better. Fans were helpful.
Excellent
Anonymous (Mature couple) 18 July 2006

No overall comment. (3305007400)

Excellent
Anonymous (Solo business traveller) 24 June 2006

Excellent hotel,in very good location,and at a reasonable price. (3304887381)

positive comments Excellent location, very near to Notting Hill Tube Station.Has very good breakfast and room service.Very quiet location for one so close to road. Very helpful and friendly staff.
Excellent
Anonymous (Solo business traveller) 12 June 2006

No overall comment. (3304733978)

positive comments Friendly staff, clean bathroom, good breakfast, individual decor
negative comments Room very hot, no fan or A/Cm
Good
Anonymous (Family with older children) 09 June 2006

we would like to have been told we were in the basement, it smelt a bit damp and was offputing, however the room was adequate, i thought that the furniture was very tired and needed renewing, but otherwise the stay was fine, a good breakfast though. (3304780271)

positive comments the room was a good size and adequate bathroom
negative comments we were not told it was in the basement and was disappointed when told ther e was not a room we could have available elsewhere.
Excellent
Anonymous (Solo leisure traveller) 02 June 2006

No overall comment. (3304590854)

positive comments jacuzzibath
negative comments phonemessageswerenottakenverywell
Good
Anonymous (Solo business traveller) 02 June 2006

The hotel is in a fantastic location, on a quiet street but less than 2 mins walk to Notting Hill Gate Tube. The staff were really friendly and helpful - I had to leave early and was struggling with my luggage, they let me leave it in reception for the day until I was ready to get the train. (3304753536)

positive comments The room had character!
negative comments The TV arial wasn't great, and kept losing the signal.
Good
Anonymous (Young couple) 30 May 2006

No overall comment. (3304683247)

positive comments petit-dejeuner quartier tranquille et sympathique
Good
Anonymous (Young couple) 13 May 2006

No overall comment. (3304640941)

Good
Paul from Bristol, United Kingdom;GB (Solo business traveller) 07 April 2006

It was fine not far from the underground, several resteraunts near-by. Good price for London. (3304415082)

positive comments Breakfast in the conservatory was very nice
Excellent
Anonymous (Young couple) 14 March 2006

No overall comment. (3304358755)

positive comments Very sumptuous room. Felt like I was really treating myself.
negative comments Room was a little hot and had no control over it.
Excellent
Chris from Castletown, United Kingdom;GB (Mature couple) 18 February 2006

For the most part the staff is very professional and accommodating. The hotel is clean, well-ordered and very quiet. The breakfast room could do with a bit of unobtrusive music as it is dead quiet and difficult to converse above a whisper without feeling like you are disturbing other guests, however the lovely breakfast (both Continental and full English) made up for it. Beware that this is a sheet and blanket hotel which would greatly benefit by an upgrade to duvet bedding, but the bed and ample pillows were very comfortable. The jacuzzi is only big enough for one, but it and the shower were very good. Overall, this is an excellent value for money hotel, and we wouldn't hesitate to book again and to highly recommend it to others. (3304185314)

positive comments The hotel is very close to an underground station and a high street with shops. It is situated down a lovely, clean and very quiet residential street. It was very easy to find and its central location in London is superb for venturing out.
negative comments All the members of staff need to be made aware of what type of booking guests have made so that there are no embarrassing confrontations about what is included in the price of the room and what isn't.
Good
marianne from bastia, France;FR (Group of adult friends) 04 February 2006

nous avons été très bien reçu, tous les restaurants conseillés par le personnel étaient excellents, la chambre est charmante et propre, la salle du petit déjeuner très agréable et la situation de l'hotel dans notting hill est idéale. (3304163687)

positive comments très bien placé, ambiance agréable, personnel très sympathique
negative comments la propreté du jacuzzi peut être amelioré
Excellent
Felipe from Sevilla, Spain;ES (Family with young children) 17 January 2006

No overall comment. (3304013695)

Good
Anonymous (Mature couple) 14 December 2005

No overall comment. (3006010)

Excellent
Anonymous (Mature couple) 29 November 2005

Very nice quiet hotel. Friendly staff Recommend the fourposter rooms for a special occasion. (2825608)

positive comments Very cosy and comfortable room.
Excellent
Anonymous (Young couple) 16 November 2005

No overall comment. (2872502)

Good
Anonymous (Mature couple) 11 November 2005

Staff very friendly but yhe hotel could do with a lift as we were on top floor and had to walk up, OK as we are able bodied but a less agile persom would struggle. Also toast in morning very dull packet bread and stone cold. (2923400)

positive comments Room comfortable but a little small
negative comments Breakfast room too small and cramped
Excellent
Anonymous (Young couple) 02 November 2005

No overall comment. (2898713)

negative comments didn't like old fashioned bedding ie blankets. would prefer duvet
Excellent
Anonymous (Solo leisure traveller) 07 September 2005

No overall comment. (2672190)

positive comments quaint and personnel
Good
Anonymous (Young couple) 29 June 2005

My wife commented that she expected a 'wow' factor but was a little disappointed. The Abbey Court was a lovely hotel but things like a stain on the bedroom carpets were disappointing. The bathroom appeared somewhat dated. Breakfast was a dissappointment, I did not expect to spend best part of £200 on a room and then pay extra for a full english breakfast. (2389116)

positive comments The location and style of the hotel was a big plus.
negative comments Decoration appears dated, could update and still retain period appearance.
Good
Christian from Holte, Denmark (Mature couple) 23 June 2005

No overall comment. (2230535)

positive comments Central address, nice and quiet
negative comments The temperature in the hotel was extremely high = lower the temperature, get better isolation from the sun
Good
Anonymous (Solo leisure traveller) 06 May 2005

I knew the area and hotel, but not the rooms. Good location. Very helpful staff. The back rooms, while well equipped, are quite cramped, even for one person. The front four-poster rooms are very charming and comfortable. (1846689)

positive comments location, privacy, intimacy
negative comments first room too small and cramped
Excellent
Anonymous (Mature couple) 10 April 2005

Just like a town house. nice coservatory for breakfast with a good range of continental items - meat, chesse as well as the usual. Didn't have an opportunity to sit outside the conservatory but saw that there were acouple of small tables with chairs in place. (1850850)

positive comments Off the main street in a residential road, so it was quiet but all shops, tube, portobello road etc within a short walk.
Excellent
Anonymous (Young couple) 26 February 2005

We stayed here for three nights. Our stay was enjoyable for good location (within 3 minutes from Notting Hill Gate station), frendly staff and confortable rooms. Breakfast was plentiful even continental breakfast, and there are many convenient shops and restaurants near this hotel. As a foreign traveler, we hoped English traditional small hotel. This hotel pretty meets the hope. If you think in the same way, especially recomandable! (1897350)

positive comments Good location, friendly staff, and lovely room
Excellent
Anonymous (Solo business traveller) 29 January 2005

No overall comment. (1817583)

positive comments The hotel was conveniently located, the room was comfortable, and breakfast in the conservatory was a perfect beginning to each day.
Excellent
Mercedes from Brisbane, Australia (Solo leisure traveller) 21 October 2004

Pretty good. I prefer smaller hotels even when it means missing on some conveniences associated with the larger ones. (1583289)

positive comments The intimate feeling of the hotel. Not as impersonal as a larger one. The staff were also very friendly and helpful.
negative comments Taking the luggage down three+ flights of steps (my fault) could have asked for help from the desk attendant.
Excellent
Anonymous (Mature couple) 21 October 2004

No overall comment. (1605397)

Average
Che from Herne Hill, United Kingdom (Young couple) 13 October 2004

The hotel is well situated, right near Portibello Road. That was nice but the overall condition of the hotel was poor. My room could have been cleaner. Also if I had known there would be no heating in my room I would not have booked. I requested the heating to be turned on 3 times on the last night we stayed. Room was still cold when we checked out. (1556423)

positive comments Some rooms were smoking.
Poor
Anonymous (Young couple) 13 October 2004

No overall comment. (1560132)

negative comments the hairdryer didn't work, I felt my stay was ok but very very bad value for money,
Average
Alex from Clifton, United Kingdom (Young couple) 30 September 2004

No overall comment. (1543335)

negative comments It was very expensive and the breakfast was inadequate. There was also no loo paper!
Excellent
Anonymous (Solo leisure traveller) 27 September 2004

Just fine. Courteous, welcoming, good room service, very clean, late checkout (p.m.) Nothing negative. (1528429)

positive comments Comfortable bed, good bathroom.
negative comments Wobbly clothes cupboard.
Excellent
Anonymous (Young couple) 21 September 2004

Should have asked for the exact location and also for directions from tube station. Would have been nice to know if the hotel did theatre bookings before we got there, but overall a fantastic stay. (1423931)

positive comments excellent service and breakfast lovely room
negative comments room not quite ready on arrival
Excellent
Anonymous (Young couple) 15 September 2004

sehr schönes hotel in notting hill, super gegend und 3 min von der tube entfernt. (1494132)

positive comments sehr zentral in Notting Hill gelegen, sehr romantisches Hotel, nicht ganz günstig aber angemessen
negative comments keine

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