Wendy from Huntingdon, GB (Mature couple) 23 December 2008
No overall comment.
(107758452)
Fiona from Wainfleet, GB (Young couple) 24 November 2008
Hotel close to railway station. Facilities very good - staff very friendly, would use again!
(107959100)
Anonymous (Same sex couple) 18 November 2008
This is a fantastic place for a shopping weekend; the Christmas Market was just round the corner and shops and a huge array of restaurants within easy reach. Birmingham has many surprises including the lovely canalside and civic buildings
(107545054)

Friendly staff; car parking on site; central location

Room a little cramped; no fridge
Anonymous (Solo leisure traveller) 28 October 2008
Adequate, but not up to cratch of a four star hotel.
Out of date and well used hotel!
(107967647)

Friendly efficient staff. Very close to city centre, idea for a stop over stay, or night out in the city.

Small very rundown room. Poor tea, coffee and bathroom products for a star. No mini bar or bottled water in room.no sound proofing-esential if you need to get early.
Anonymous (Solo business traveller) 17 August 2008
everything apart from my room
(107234904)

Restaurant staff really good and friendly.

TV reception, Gym entrance and the shower was really not good.
Anonymous (Solo leisure traveller) 21 February 2008
No overall comment.
(97311705)

Close to city centre and reasonable cost
Anonymous (Mature couple) 09 February 2008
Excellent central location with choice of eating places within walking distsnce as alternative to hotel dining. Hotel staff very helpful. Room clean and comfortable and quiet even though beside busy road.
(97983531)

well located, clean and comfortable

Nothing
Anonymous (Solo business traveller) 05 February 2008
The hotel is well situated and comfortable. When I arrived, the receptionist did not know the time of the operation of the public car park charges. I did receive clear information on the route to my destination in the city.
Terrible queue for check-out in the morning.
Excellent breakfast. Would have liked mineral water in my bedroom
(97782392)

Clean and comfortable. The bed was excellent

Poor information about internet access. Was there WiFi?
Christine from Northampton, GB (Young couple) 22 November 2007
No overall comment.
(97472988)
Anonymous (Mature couple) 07 November 2007
No overall comment.
(97693227)
TIMOTHY from BALLYMENA, GB (Mature couple) 17 October 2007
I think the breakfast is overpriced and we went out the back door and had a great breakfast for a third of the cost at a nearby cafe. We arrived late on our first night and it would have been nice to find 2 not 1 hot chocolate and a few biscuits to welcome 2 very tire travellers. The hotel is perfectly situated for all of Birmingham. We wnt for an exhibition at NEC and it couldnt have been easier to get to and so handy for evening entertainment at the MailBox.Very helpful staff when it came to providing a map and directions.
(97111615)

Good size room with very comfortable bed. Excellent service from staff.

Poor lighting in room for close up tasks. There was some noise on our corridor on the first night from other rowdy guests but a swiftly answered phone call to reception around 4am soon had it sorted.(thanks)
Anonymous (Solo business traveller) 08 October 2007
No overall comment.
(97554390)

Proximity to ICC

No free broadband wifi in my room.
Tracey from Barmouth, GB (Mature couple) 19 July 2007
Excellent hotel right in the heart of birmingham easy to get about would stay again
(97614403)

Excellent service on arrival & when leaving

Did not dislike anything regarding this hotel
Anonymous (Mature couple) 29 June 2007
It is a nice modern property, with all the expected things...air conditioning, pay wifi in the lobby and in many rooms, in-house restaurant that just happened to be closed on Sunday night. We didn't use it but there was a fitness room. Right downtown and within walking distance of some public buildings, shopping, and some restaurants. Staff was helpful with directions including finding the correct bus I needed, directions to the bus stop, and a xeroxed map of the area I was trying to visit.
(99734370)

A very nice hotel, modern, in a central location.
Michelle from Houghton Regis, GB (Young couple) 17 May 2007
pleasant stay was had, all the staff that we came into contact with, were very good and professional and made the stay at the hotel even better; excellent customer service.
The room we stayed in was just right, at an excellent price, worth it.
(99841667)

that it was exactly as described on the website, just rght

nothing, everything was as it should be
Anonymous (Solo business traveller) 04 May 2007
No overall comment.
(99410947)
Crystal from Birmingham, GB (Young couple) 03 May 2007
No overall comment.
(99521803)

Nice big room

Bathroom dirty, coffee and tea discusting
Christine from Benalmadena Costa, Spain;ES (Solo leisure traveller) 29 March 2007
No overall comment.
(99552622)

Room was clean, bed was comfortable, plenty of hot water in the bathroom at all times.

Very noisy road traffic. Curtains and carpets in the room 'tired', but bed linen clean and fresh, that was more important.
Crystal from Birmingham, United Kingdom;GB (Young couple) 14 February 2007
No overall comment.
(99234474)

The room was very big the bed was comfortable and very clean

the taps did not work properly, very noisy
Anonymous (Young couple) 25 January 2007
Been many times before - love the location, facilities and atmosphere
(99662547)

Great location - and facilities

Could do with a revamp - looking a bit worn
Paul from Leicester, United Kingdom;GB (Group of adult friends) 13 December 2006
No overall comment.
(99880169)
simon from wolverhampton, United Kingdom;GB (Young couple) 13 December 2006
No overall comment.
(3305418175)

A good price clean and tidy hotel close to all attractions.

Having to pay for car parking.
Anonymous (Mature couple) 05 December 2006
No overall comment.
(99869493)

nice and clean and location good
Anonymous (Solo business traveller) 23 November 2006
No overall comment.
(99242469)
Anonymous (Solo leisure traveller) 22 November 2006
The coffee at breakfast was disgusting, over stewed and boiled, as far as I was concerned it was undrinkable. I like good coffee in the morning. The rest of the food was very good.
(99901378)

Adequate without being exotrice, fine for the price.
Stuart from Birmingham, United Kingdom;GB (Young couple) 02 November 2006
Hotel is in a central location for the night life, good clean comfortable accomodation for a low price, i must say someone has already said during her review that this hotel should advertise with the slogan 4 star accomdation for 2 star price, shes right, i found it surprisingly affordable. Although do think the drinks prices are high but then this might be the reason why the rooms are so cheap, if so carry on, as i have said there are the Broad st bars close by and the famous Birmingham balti restaurants close by.
(99019831)

Clean, comfortable and the bed was great. Also great for Broad st where all the night life in Brum is.

High prices at the Bar 1 pint of lager and 1 white wine and soda nearly
ian from milford haven, United Kingdom;GB (Mature couple) 01 November 2006
Overall- I cant complain for the money I paid
(3305383713)

Nice room size

The doors seperating the rooms are very off putting- you open the door, the person mext door leaves theirs open and you are in each others room- very off putting!!!!
The shower room needs modernising
No biscuits in room
The bar prices are disgusting!!
Anonymous (Solo business traveller) 20 October 2006
Very good value
(3305320068)
Anonymous (Young couple) 20 October 2006
Very good and pleased with the hotel. Would have preferred to have known that parking was an additional charge as I chose the hotel due to its location and the fact that it had a car park.
(3305491294)

The location was within easy reach of all key areas of Birmingham. It was clean and tidy and the room was reasonably large.

I requested a no-smoking room but was given a smoking room which really did smell of smoke and I had to open a window which made it noisy.
Anonymous (Other) 18 October 2006
No overall comment.
(3305341287)
ANN from Plymouth, United Kingdom;GB (Solo leisure traveller) 10 August 2006
No overall comment.
(3304859620)

Central position

pillows uncomfortable
Anonymous (Mature couple) 07 June 2006
No overall comment.
(3304807613)
alan from Northampton, United Kingdom;GB (Group of adult friends) 29 March 2006
top hotel,good location. we found the bar prices a bit high.
(3304164000)

all,nothing bad to say.

bigger car park/bigger parking spaces.
Anonymous (Mature couple) 24 March 2006
Overall my stay was pleasant and the room was adequate. Its close to the city centre and we managed to walk to the shopos with ease. The special menu of the week was good value.
(3304323666)

The room was tidy and adequate. It was noisy on Saturday night ?from the bar below.

The restaurant was not partitioned well. Its opened to the bar where the noise was rather obtrusive.
Anonymous (Mature couple) 14 February 2006
Friendly and efficient staff. A good restaurant. Clean and bright rooms. A little expensive.
(3304189465)

I am in favour of a no smoking policy or at least ensuring freedom from smoke in the bars and restaurants.The bar area was very smokey
Anonymous (Solo business traveller) 18 August 2005
The bookinh system allowed me to find out all theimformation I needed about the hotel... location star rating etc before I made my booking and that was very helpful.
(2642569)

the room was light and airy with a modern ambience

carparking
Anonymous (Solo leisure traveller) 09 August 2005
No overall comment.
(2606861)

Welcome in main restaurant poor - decided against eating there as a result
Anonymous (Young couple) 23 June 2005
No overall comment.
(2423195)
Adam from Edinburgh, United Kingdom;GB (Group of adult friends) 15 June 2005
No overall comment.
(2331084)

check out was slow