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The Golden Pheasant Country Hotel hotel ratinghotel ratinghotel rating

Llwynmawr, Glyn Ceiriog, Llangollen, LL20 7BB
Excellent
Overall rating from 122 reviews

Guest reviews of the The Golden Pheasant Country Hotel

Excellent
Anonymous (Mature couple) 12 November 2008

Good base for touring, relaxing atmosphere in beatiful countryside (107488669)

positive comments Excellent food and friendly efficient staff.
negative comments Rooms need updating but management addressing this. The rooms were clean and servicable.
Excellent
Anonymous (Mature couple) 11 November 2008

No overall comment. (107926007)

positive comments Lovely room with great views
negative comments couldnt get whirlpool bath to work and no instructions
Excellent
Amanda from Milton Keynes, GB (Mature couple) 04 September 2008

Claen and Comfortable. Nothing special. (107281250)

positive comments Food excellent. Room Comfortable and clean. Staff very good. Views and location superb
negative comments Decor a little tired and outdated
Good
Anonymous (Young couple) 03 September 2008

No overall comment. (107276740)

positive comments Everywhere nice and clean.And bed very comfortable.
negative comments Bedroom decor a little dated!!
Excellent
john from wolverhampton, GB (Mature couple) 01 September 2008

No overall comment. (107156444)

positive comments food and room very good
Good
Anonymous (Group of work colleagues) 26 August 2008

A pleasant stay but the staff service could be improved. (107169127)

positive comments The food was good and the room was spacious, the staff were all polite. The locations was rural and peaceful.
negative comments the room was very dark and the service provided by the staff left a little to be desired. The restaurant obviously is trying to be quite upmarket, but the waiting staff were not to the same standard (lots of rushing arround our table, several different waitresses who did not seem clear about how to do things). Although we booked it was not clear on arriving in the restaturant what we were supposed to be doing. Also the pricing on the set menu was not clear.
Good
kevin from Stafford, GB (Mature couple) 07 August 2008

Enjoyed our stay, easy-going, non complaining types, but could have been so much better, shabbiness no problem, but things broken or not working is. Restaurant is all revamped and new as is decking area lovely so is obviously work in progress, would like to go back when complete. However, could do with one or two simpler things on menu. (107127925)

positive comments Excellent location, beautifully clean, staff very friendly and helpful
negative comments In need of refurbishment upstairs, dressing table stool about to collapse, very cheap kettle took an age to boil and inadequate milk. Rest of food was excellent, but surprised breakfast sausage was raw in the middle. For new part of building, bedroom floors extremely squeaky and could hear next door all the time - as no doubt they could hear us.
Average
Barry from London, GB (Young couple) 22 July 2008

No overall comment. (108011387)

Excellent
Anonymous (Group of adult friends) 20 July 2008

No overall comment. (97901378)

Average
marge from knutsford, GB (Group of work colleagues) 15 July 2008

A pretty hotel, under redecoration at the moment, would not recommend to senior citizens as no lift and steep stairs. (108023981)

positive comments Staff tried to please
negative comments Booked for 3 pax, room was for 4, one room was shut off, told it had been wrecked the night before. Towels only for 2 pax, and no phone - told it had been stolen!!!
Excellent
Joan from Stoke-0n-Trent, GB (Mature couple) 13 July 2008

Will definately make return visit in August or September this year. Have highly recommend to our friends. (108003063)

positive comments Warm friendly welcome, talented Head Chef producing excellent cuisine at very reasonable prices, very spacious room with superb views, Staff were professional, caring and friendly. We were able to take our dog with us.
negative comments Difficult to think of any. TV remote was failing.
Average
Anonymous (Mature couple) 12 July 2008

Very disapointing. The only saving grace to the whole experience was the very friendly staff. (108046873)

positive comments Staff very pleasant. Excellent breakfast using good quality ingredients.Clean linen and towels.
negative comments Delux room was in a terrible state of repair for the tariff we paid. There was no shower. I was expected to wash my hair kneeling down over the very aged sunken bath. There was wall paper peeling of the walls. Old scratched and stained furniture. Bent bed canopy.Threadbare carpet.
Good
Anonymous (Mature couple) 06 June 2008

Very isolated and in beautiful conutryside, great for chilling out. (97701685)

positive comments Friendly, courteous staff and excellent food.
negative comments We booked a luxury room and it did not come up to our expectations. The view was lovely but the deocr was tired and outdated.
Excellent
L from Huddersfield, GB (Young couple) 20 May 2008

Excellent (97479807)

positive comments The staff were very helpful and attentive, they exceeded our expectations and nothing was too much trouble for them. The evening meal was excellent value and the breakfast was a real belt buster!!!! A real bonus for us was being able to bring `Blossom' our westie away with us which really added to our enjoyment of the stay.
negative comments The bedroom did appear to look tired and the bathroom could do with updating and a shower installed instead of a bath. The dead stuffed animals were a bit off-putting but I guess this has to be expected if you are staying in the country
Excellent
Anonymous (Mature couple) 01 May 2008

No overall comment. (97380785)

Good
Tod from Grays, GB (Mature couple) 02 April 2008

No overall comment. (97897742)

Excellent
Donald from Barnsley, GB (Mature couple) 05 January 2008

No overall comment. (97912299)

positive comments Excellent Service. First class food and very pleasant atmosphere.
negative comments The room was very small and the shower room minute. I would not book a standard room there again.
Good
Anonymous (Young couple) 14 November 2007

This hotel is smack bang in the middle of some beautiful countryside and easily accessible too. There are no shops or pubs in the village so if you fancy a drink you're restricted to the hotel's bar. Thankfully, the bar is really nice. Perfect for walkers, I'll certainly be packing my boots next time. All in all, one of the most relaxing hotel stays I've had in a place with lots of character. (97534192)

positive comments The hotel had so much character, not to mention beautiful views. The food was really nice and the staff were helpful and polite. I'd reccomend the duluxe rooms as the spar baths are great!
negative comments A touch on the expensive side for what is a fairly old style hotel, but it's the character and the views you pay for.
Average
Ian from Isle of Man, GB (Mature couple) 17 August 2007

Not the best value for money, but great location, views and good food. (97016832)

positive comments Very freindly staff
negative comments Room in need of re-decoration, wallpaper peeling, spa bath in poor condition.
Excellent
Michael from Philadelphia, United States;US (Mature couple) 17 July 2007

No overall comment. (99759526)

positive comments People (hosts and guests ) were extremely helpful and friendly - gave us rides to events and train, etc. It felt like a home away from home.
negative comments Nothing - we wouldn't change a thing.
Excellent
Anonymous (Mature couple) 05 July 2007

A warm welcome. A comfortable room. Well looked after. The dinner was OK but could have been more exciting, I had hoped for more welsh local products. (99763183)

positive comments Comfortable room. Super view. Good space.
negative comments Bathroom was OK but could have been a bit more modern.
Excellent
Janice from Stittsville, Ontario, CA (Mature couple) 30 June 2007

well priced for the money. Wonderfull views and relaxing atmosphere. (99324721)

positive comments great food reasonably priced, location is gorgeous
negative comments a wicked drive up to the hotel from the village-be prepared for tight, blind corners on the way up the hill!
Good
H O from Cardiff, GB (Solo business traveller) 16 June 2007

No overall comment. (99112588)

Excellent
ANTHONY from Sefton, GB (Mature couple) 06 June 2007

excellent food friendly staff. (99388810)

positive comments spacious room,lovely view down the valley.
Excellent
Peter from Barrow-in-Furness, GB (Mature couple) 11 May 2007

Very nice hotel both the room and the food (99464596)

positive comments The room
Good
Anonymous (Mature couple) 09 May 2007

No overall comment. (99488410)

Excellent
Faith from Telford, United Kingdom;GB (Mature couple) 14 February 2007

Very friendly and helpful staff, warm and comfortable accommodation. Excellent lunchtime bar menu and both the a la carte and table d'hote menus gave a good variety at very good value. (99861043)

positive comments Very old fashioned and cosy, some lovely antiques. Great and very friendly bar.
Excellent
Sam from Flyford Flavell, United Kingdom;GB (Solo business traveller) 13 November 2006

No overall comment. (99962798)

Good
Anonymous (Mature couple) 31 October 2006

Evening dinner was particularly good with excellent friendly service and high quality food. (99839532)

Excellent
derek from wallasey, United Kingdom;GB (Mature couple) 27 October 2006

An excellent hotel with friendly staff. Good size room with 4 poster bed and whirlpool bath. Bar meals good value but food not outstanding for a 3 star hotel. (3305443045)

positive comments Four poster Bed and Whirlpool Bath
negative comments Room very warm
Excellent
Ruth from Wembury Plymouth, United Kingdom;GB (Mature couple) 18 October 2006

No overall comment. (3305425388)

positive comments It was very comfortable, the food was excellent, very friendly staff.
Excellent
Anonymous (Mature couple) 30 August 2006

No overall comment. (3305256867)

Excellent
Tracey from Ratby, United Kingdom;GB (Young couple) 16 August 2006

No overall comment. (3305175190)

positive comments The sunken whirlpool bath, amazing countryside views and wonderful food. Nothing too much trouble for the staff.
negative comments Nothing
Excellent
susan from birmingham, United Kingdom;GB (Mature couple) 13 August 2006

No overall comment. (3304780742)

Excellent
dennis from nottingham, United Kingdom;GB (Mature couple) 12 August 2006

very enjoyable break in quiet rural wales (3305134177)

positive comments comfortable rooms excellent food lovely relaxed atmosphere
Average
Patricia from Whitland, United Kingdom;GB (Mature couple) 09 August 2006

The only excellent features of this hotel are the views and the quality of the cuisine. Quality accommodation would make for a pleasurable experience and repeat bookings. (3305141551)

positive comments The food was the only redeeming feature of this hotel
negative comments The room was small,the beds in need of replacement and the en-suite needs a total upgrade.( room 18 ) For value for money we have stayed in better B & B's for less money.
Excellent
Glyn from Bourne End, United Kingdom;GB (Mature couple) 06 August 2006

We look for quiet, standard of rooms, and quality of food. All were of a very high standard and justified the costs. (3305130971)

positive comments Situation, Rooms and particularly the food.
negative comments nothing
Good
Anonymous (Solo leisure traveller) 02 August 2006

No overall comment. (3305077528)

Good
Sally from Tring, United Kingdom;GB (Same sex couple) 29 July 2006

The air of friendly relaxation created by the staff (in spite of their being busy) was lovely. It was wonderful to be able to relax in the hotel without feeling any pressure, and we felt as though our individual needs were met with ease. The beautiful countryside setting added to a welcoming stay. Thank you. (3304741634)

positive comments The character of the building, not ultra modern, but full of charm. The friendliness of the owners was excellent and not intrusive.
negative comments The back staircase was a much quicker route to our room, it was wide and it was a shame that it was not cleaned and decorated with the intent of visitors using it.
Poor
Philip from Ellesmere Port, United Kingdom;GB (Mature couple) 24 July 2006

At (3305034609)

positive comments The views and location.
negative comments Over priced accommodation. Dated decoration and furnishings which did not complement the Inn. Shabby in places particularly the carpets. The water was too hot, my wife burnt her hand and although we complained to the owner no action was taken.
Good
Anonymous (Family with older children) 13 July 2006

No overall comment. (3304658431)

positive comments views, and quiet, pate is very good
negative comments Key policy
Excellent
Anonymous (Mature couple) 08 July 2006

A very pleasant, quiet country hotel in beautiful surroundings. The staff were friendly, helpful and welcoming. We wished we could have stayed longer! (3304693570)

positive comments Staff were very friendly and welcoming.
Good
David from sheffield, United Kingdom;GB (Mature couple) 05 July 2006

Excellent room and a lovely meal staff were friendly the position of the hotel was excellent as long as you don't mind being remote. (3304912901)

positive comments the suite we had was excellent with fantastic views
negative comments it was a bit dated
Excellent
Dieter from Dudley, United Kingdom;GB (Mature couple) 05 July 2006

The first impression of the hotel, after you finally found it, was not too encouraging but the friendliness of the staff, the large room with a fantastic view over the valley and the most unusual bathroom with a rich Victorian flower decoration all over the toilet and the washbasin made quickly up for it. The food in the restaurant was cooked to perfection, the wine list was very reasonable and the breakfast was more than adequate. The only thing what spoilt the weekend was England loosing against Portugal. (3304954906)

positive comments Very nice, unusual decorated room with whirl bath. Excellent views over the Ceiriog Valley
negative comments A larger television set as I had to watch the England match in the bedroom as they did not show it in the bar
Good
Elfed from Thatcham, United Kingdom;GB (Mature couple) 24 June 2006

Good food but like most UK hotels value for money is questionable (3304822366)

positive comments Big room
negative comments Confused decor
Excellent
Ifor from Whitby, Canada;CA (Mature couple) 22 June 2006

This is an excellent location for walking in the Ceiriog Valley. Also close to Llangollen and other areas of interest. One has the feeling of tranquility and of being in a secure location. (3304712788)

positive comments The location was excellent. Staff were very friendly and helpfull. Food was good.
negative comments There was nothing that we disliked.
Excellent
chris from derby, United Kingdom;GB (Mature couple) 17 June 2006

when i booked this hotel the wedsite didnt have enought pictures but i found the description of the hotel very good and the real experience even better , i couldnt have asked for a better place to stay (3304852027)

positive comments exelelant accomodation , everything i expected and more a place i will be visiting again exellant
negative comments 2 or 3 more tea bags but im being picky , maybe an iron too , but overall a perfect room
Excellent
david from huddersfield, United Kingdom;GB (Solo leisure traveller) 04 June 2006

the only thing i did not like about it was . i did not see an name sign on road side wall i want past it 2 times (3304736317)

positive comments nice& friendly staff &good food
negative comments nothing
Good
Anonymous (Mature couple) 16 May 2006

Rather quaint but very friendly and a lovely position. It would be an excellent base for walking etc (3304666095)

Good
Anonymous (Young couple) 15 May 2006

We stayed in the luxury room with four poster bed and whirlpool bath with lovely view. Food was good and bar friendly. No mobile phone signal (hooray). (3304386361)

positive comments Small and friendly in lovely location
Excellent
Anonymous (Young couple) 10 May 2006

I found the Hotel welcoming, with very friendly staff. It has a quaint olde worlde charm that made a refreshing change from a modern hotel chain. The food was absolutely excellent and the presentation was also spot on. It was also nice to have plenty of coffee and tea supplies in the rooms all to often hotels only provid enough for one cup per guest two at most. (3304624015)

positive comments The Hotel has some of the most breathtaking views I have ever woken up to
negative comments Nothing

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