Pension Heinrich Heine
Marienhöfer Str. 9 F, Ilsenburg, 38871
How to Book and Cancel - Pension Heinrich Heine
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Pension Heinrich Heine
Check In / Check Out
- Checkin from 15:00 until 22:00
- You must check out by 10:30
Accepted credit cards
- Visa /
- MasterCard
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wireless internet is available in the entire hotel and is free of charge.
Pet Policy:
Pets are allowed on request. Charges may be applicable.
Parking Policy:
Free private parking is possible on site.
Extra Charges Policy:
7 % VAT is included.
Service charge is not applicable.
EUR 1.00 city/tourist tax per person per night is not included.
Child Policy:
All children are welcome.
All children under 6 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 25.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Cancellation Policy:
If cancelled or modified up to 2 days before date of arrival, no fee will be charged.
If cancelled or modified later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.
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