Hotel Martin & Kristyna
Udolni 292, Spindleruv Mlyn , 54351
How to Book and Cancel - Hotel Martin & Kristyna
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Hotel Martin & Kristyna
Check In / Check Out
- Checkin from 14:00 until 20:00
- You must check out by 10:00
Accepted credit cards
- We do not accept credit cards.
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
30 percent of the total amount will be charged on the day of booking and is non-refundable.
Internet Policy:
Wireless internet is available in public areas and is free of charge.
Pet Policy:
Pets are allowed on request. Charges may be applicable.
Parking Policy:
Public parking is possible on site and costs EUR 3.00 per day.
Extra Charges Policy:
10 % VAT is included.
Service charge is not applicable.
EUR 0.70 city/tourist tax per person per night is not included.
Child Policy:
All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years are charged EUR 7.00 per night and person for cots.
All children from 2 to 10 years are charged 50 % of the room stay per night and person for extra beds.
All older children or adults are charged 80 % of the room stay per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Cancellation Policy:
Please note, if cancelled, modified or in case of no-show, 30 percent of all nights will be charged.
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