Alpen Roc
140 Les Champs De La Plagne, Morzine, 74110
How to Book and Cancel - Alpen Roc
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Alpen Roc
Check In / Check Out
- Checkin from 10:00 until 21:00
- You must check out by 11:00
Accepted credit cards
- Visa /
- MasterCard
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
30 percent of the total amount will be charged on the day of booking and is non-refundable.
Internet Policy:
Wireless internet is available in the entire hotel and is free of charge.
Pet Policy:
Pets are allowed. Charges may be applicable.
Parking Policy:
Free private parking is possible on site.
Extra Charges Policy:
5.5 % VAT is included.
Service charge is included.
EUR 0.90 city/tourist tax per person older than 16 years per night is not included.
Child Policy:
All children are welcome.
All children under 2 years stay free of charge for cots.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.
Cancellation Policy:
Please note, if cancelled, 30 percent of all nights will be charged.
If cancelled up to 15 days before date of arrival, 50 percent of all nights will be charged.
If cancelled up to 7 days before date of arrival, 75 percent of all nights will be charged.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
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