Great Pianos
Oosterstraat 33, Groningen , 9711 NP
How to Book and Cancel - Great Pianos
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Great Pianos
Check In / Check Out
- Checkin from 17:00 until 20:00
- You must check out by 12:00
Accepted credit cards
- Visa /
- MasterCard
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wireless internet is available in the hotel rooms and is free of charge.
Pet Policy:
Pets are not allowed.
Parking Policy:
No parking available.
Extra Charges Policy:
6 % VAT is included.
Service charge is not applicable.
EUR 2.00 city/tourist tax per person per night is not included.
Child Policy:
Children cannot be accommodated at the hotel.
One further child under 3 years is charged EUR 17.50 per night and person in a baby cot.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.
Cancellation Policy:
If cancelled up to 30 days before date of arrival, no fee will be charged.
If cancelled up to 14 days before date of arrival, 15 percent of all nights will be charged.
If cancelled up to 7 days before date of arrival, 35 percent of all nights will be charged.
If cancelled up to 3 days before date of arrival, 60 percent of all nights will be charged.
If cancelled up to 1 day before date of arrival, 85 percent of all nights will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.
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