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Bridge Park Hotel hotel ratinghotel ratinghotel rating

16 Hillside, London, NW10 8BN
Good
Overall rating from 46 reviews

Guest reviews of the Bridge Park Hotel

Good
David from Goes, NL (Group of work colleagues) 07 March 2010

Very good. Visited London for an event and a day of sightseeing in the City. (108291099)

positive comments Easy booking and check-in. Good, clean room with en-suite. Helpful, cheerful personnel. Nice bar. Good breakfast.
negative comments Bedroom was cold in the morning. Central heating didn't work. Not a major problem, just a bit irritating.
Excellent
Robert from Leicester, GB (Mature couple) 15 December 2009

Was an ideal stopover for a gig at the Wembley arena, only a 30 minute walk or for the less energetic the number 18 bus runs frequently, Hotel was very clean and the staff were superb, would definitely stay again..... (108991571)

positive comments Freindly helpful staff, cleanliness of room and good food
negative comments If i had to be picky then it would be the length of time it took the hot water to come through for a decent shower
Good
David from Bury, GB (Group of work colleagues) 28 October 2009

Great place to stay if your going to Wembley - Well priced & 30 minutes walk from the stadium. We will be booking again for next year (107508133)

positive comments Helpful,Friendly staff - Clean re-furbished room - Well priced meals & Bar - Free parking - good English Breakfast
negative comments External image not good
Good
Anonymous (Mature couple) 27 October 2009

No overall comment. (108752887)

Poor
virginie from slough, GB (Young couple) 23 September 2009

No overall comment. (108930285)

Poor
Anonymous (Mature couple) 22 September 2009

badly organised ... noisy facilitiess.........bad food.........bad decor........do not waste your money look elsewhere......NO HOT WATER......... (108564118)

negative comments I would like to complain about my stay in this disgusting hotel.Our stay was on Saturday 19Th Sept and.we paid 75 pounds to stay here....I had no hot water in my room so l had to have a strip wash and was unable to wash my hair (which l don't even do at music festival), neither did my husband. The pipes are very noisy and every time someone had a shower or went to the toilet they creaked and shook...Breakfast was disgusting the food was dry no taste and everything was over cooked,,, cheap juices..... dirty tables staff were also unfriendly and not at all helpful.... Your male member of staff had no idea how to deal with customers and we was asked to wait whilst he dealt with other customers when he was already dealing with us....you state that you have redecorated and refurbished the hotel... l fail to see where.....your delegated smoking area was in disrepair with no seating area it was dirty,,,cigarettes butts everywhere,,,,,if l had of had time to find somewhere else l would have done,,,,unfortunately this experience dampened my trip to London for a concert...your pictures/photos are very misleading.... l didn't see anything that even represented the rooms that we stayed in....which was B3,,,and l fail to see how you have got 3 stars,,, l will be enquiring as to how you have got these,,,, l will never be using your premises and will make sure no one else does that l know,,,,,,i would be grateful if you could explain to me as to how you justify your rates and how you are going to compensate me for my stay...l expect a full explanation and hope you will contact me via email this week......a very disgruntled customer...
Excellent
Geoffrey from Huddersfield, GB (Mature couple) 01 September 2009

No overall comment. (107925682)

Poor
Anonymous (Mature couple) 11 August 2009

Room was not prepared before our arrival even though we booked online and received email confirmation. Had to wait 30 minutes after hours of driving from Manchester and being stuck in the frustrating London traffic for 2 hours. Friendly and helpful staff though, but hotel internal facilities and structures need urgent improvement. Having spent £130.00 for two nights compared to £120 I spent at Corpthorne hotel afterwards in Birmingham which has superior facilities, I will not recommend this hotel to anyone looking for value for his or her hard earned money. (108536189)

positive comments packing facility Room fridge
negative comments Internal structure and facilities of the hotel needs upgrading secondary exit door is jammed insufficient breakfast options for those not interested in English breakfast
Good
Shane from Jersey, AF (Group of work colleagues) 03 August 2009

Apart from the above, Good Hotel, Good price, Good location (108428383)

positive comments Overall very good stay. Would use Hotel again for similar events. Kitchen/Bar staff very good
negative comments When I booked there was 2 Pool Tables shown on Web site. When we arrived there was 1. When my Father in Law and myself were play ,Two men took the last one away apparently due to local trouble with teenagers, so we were last to play. Please update the web site.
Excellent
Jayne from Liverpool, GB (Family with older children) 17 July 2009

Staff were very helpful and lovely with the children. The family room was ideal and very spacious. (107864327)

positive comments Great location for Wembley Stadium.
Good
Anonymous (Group of work colleagues) 15 July 2009

No overall comment. (107723262)

Good
Anonymous (Young couple) 15 July 2009

No overall comment. (107754674)

positive comments Friendly staff and great customer service
Good
Deborah from Stratford-on-Avon, GB (Group of work colleagues) 07 July 2009

No overall comment. (107594341)

positive comments Very helpful and knowledgable receptionist. Good breakfast
negative comments Being woken up at 2:00 am by dragging of furniture in the bar area immediately above our room which went on for half an hour. Also as 2 women on their own, we did not feel secure as on basement level with window that we dare not open on a very hot night - no air conditioning. For the price charged, we would have felt happier in a Travel Lodge or similar at a much cheaper price.
Excellent
Anonymous (Group of work colleagues) 14 June 2009

Stayed for just 1 night for the England v Andorra game, would definatly stay again. Would strongly advise that if you are visiting the stadium for an evening game or concert to order a cab and have it waitng for you, the walk back to the hotel is about 30-45 mins. The number 18 bus takes you straight to the ground and is about every 5 mins, but getting one back was impossible. The tube strikes were also taking place so tube would have been an option. (107884185)

positive comments We stayed in a family room for 4, and was very happy with our stay. After reading some reviews on other websites from last year we were slightly concerned. However, it seems that this hotel has had a slight turnaround, new ownership maybe. Because it was outstandingly clean, has a nice bar area and the food was great and very good value.
negative comments Only 1 bad point, the bar was right next to our bedroom and stayed open long after 11pm and the lads were outside smoking and being very loud. But no fault of the hotels i guess.
Excellent
keith from bournemouth, GB (Same sex couple) 03 March 2009

No overall comment. (107838139)

Good
Ray from Llanelli, GB (Group of adult friends) 09 January 2009

very comfortable stay. room clean. relaxed checking-in and out (107228934)

positive comments well located - close to motorway and north circular, tube and bus routes staff were pleasant at all times. freshly cooked food for breakfast. plenty of free off-road parking
Good
Anonymous (Family with older children) 25 December 2008

No overall comment. (107365272)

Excellent
michael from chester, GB (Solo leisure traveller) 28 November 2008

No overall comment. (107590447)

positive comments good value for money, staff very helpful,easy access to north circular
negative comments only one the hot water took a long time to get to shower
Excellent
David from OXFORD, GB (Mature couple) 18 November 2008

very pleased with the hotel and staff would recomend it to my friends and family (97648534)

positive comments Staff were very helpfull and always keen to assist if needed and had a great local knoledge of the area.
negative comments a lot of door banging seemed to go on late at night /early morning
Good
Lee from Coxbench, GB (Solo business traveller) 16 November 2008

Was ok but rate not reflected by conditions in room and there are cheaper hotels everywhere with better rooms/showers. Wouldn't stay again at same rate - £57 (107623879)

positive comments Staff were excellent
negative comments Had to rub shower for ten minutes to get hot water. Holder for shower head loose - fixed it myself because impossible to have shower otherwise! Window (ground floor) was sticky and wouldn't lock once it had been opened
Good
from aylesbury, GB (Group of work colleagues) 15 November 2008

No overall comment. (108006983)

Good
Catherine from Plymouth, GB (Young couple) 30 October 2008

All staff were very polite, friendly and willing to help. (97442185)

positive comments Good access from railway station. Warm welcome from receptionist Christine. Quick and efficient check in. Good food and friendly bar staff. Room clean.
negative comments Safe did not work.
Excellent
Kevin from ALFORD, GB (Family with older children) 29 October 2008

No overall comment. (97871221)

Good
Anonymous (Solo business traveller) 19 September 2008

No overall comment. (107188836)

negative comments You said there would be free wifi. There wasn't. And the last day, there wasn't any hot water in the shower.
Good
Anonymous (Mature couple) 06 August 2008

GOOD (107152078)

positive comments ROOM WAS CLEAN STAFF VERY HELPFUL
negative comments BREAKFAST NOT GOOD
Good
Anonymous (Solo business traveller) 24 July 2008

No overall comment. (108069784)

positive comments Food was nice, room was clean . Staff were helpfull
negative comments Room in basement under pub and had too much noise. room was very claustrophobic due to being in basement. Hot water took 10 minutes to come through hot. Pillows were like bricks.
Poor
Julie from Leicester, GB (Mature couple) 03 July 2008

No overall comment. (97358474)

positive comments Location was good for the new Wembley Stadium
negative comments Our room was a dingy, dark room down 2 flights of stairs. Only a small window to let daylight through and it backed on to the pub garden so very noisy.
Excellent
Paolo from ROMA, IT (Group of adult friends) 03 July 2008

Molto gradevole (99672307)

Excellent
Carolyn from Stowmarket, GB (Group of adult friends) 29 June 2008

No overall comment. (97274305)

Good
julia from Hull, GB (Young couple) 20 June 2008

budget hotel for budget price. (97071847)

positive comments room was clean.
negative comments breakfast was awful - so bad we didn't even bother the second morning. the lobby, bar and dining area look shabby and old and dirty.
Good
Anonymous (Solo business traveller) 15 June 2008

Comfortable, rooms recently refurbished (97875024)

positive comments Buffet breakfast plentiful but not inspiring. Available quite late in the morning as well. Smoking rooms available.
negative comments Hot water a bit hit and miss
Excellent
Derek from Dover, GB (Group of adult friends) 11 June 2008

No overall comment. (97103929)

Average
Anonymous (Young couple) 09 June 2008

No overall comment. (97087812)

positive comments close to webley stadium
negative comments basement room with no windows. breakfast quality was quite poor
Good
Anonymous (Young couple) 04 June 2008

would come to stay again (97576813)

Good
Paul from Hassocks, GB (Mature couple) 03 June 2008

The hotel was okay for a short stay but was rather overpriced for the very basic facilities. (97494014)

positive comments The room was clean and comfortable if rather basic.
negative comments The Hotel was rather shabby and needed updating. It certainly did not look like the picture of it on the Internet. There was a very musty smell in the hotel. The breakfast was only lukewarm and had obviously been prepared much earlier.
Good
Debora from Southampton, GB (Same sex couple) 03 June 2008

good will do it again over night would just not order late night snack again. (97907774)

positive comments Very Welcoming room basic but clean and tidy,
negative comments We were in basment room under Bar and they decided to move furniture or sounded like in early hrs of morning. Late night 24 hrs snack was returned .
Poor
Evelyn from Halesowen, GB (Solo leisure traveller) 02 April 2008

No overall comment. (97713115)

Good
Anonymous (Group of adult friends) 26 March 2008

No overall comment. (97788613)

positive comments Friendly staff, ease of check-in, generally clean, breakfast ok.
negative comments Shower head had no wall attachment, heating and hot water in bathroom temperamental, no lock on bathroom door, some light bulbs blown, thin duvet and single thin pillow on each bed. Location of room was below ground level, so no view.
Poor
Anonymous (Group of adult friends) 24 February 2008

THE HOTEL WAS RUNDOWN,IN A RUNDOWN AREA.THERE WAS NOTHING THERE THAT I WANTED TO EXPERIENCE. (97574288)

negative comments WE DID NOT STAY THERE,IT WAS TOTALLY UNSUITABLE
Good
Anonymous (Solo business traveller) 17 February 2008

Overall I found my stay at Bridge Park pleasant. Food was of good quality and staff dealt with queries quickly and proffessionally. (97960872)

positive comments Good size room. Friendly staff. Good value bar food. Convenient location.
negative comments Bathroom was freezing!- Heated towel rail did not work. Cleaning staff did not bring clean cups and saucers in the morning- they left my used ones there. Decor was slightly dated.
Average
kevin from STOKE-ON-TRENT, GB (Solo business traveller) 04 February 2008

Whilst the room was clean and tidy There was too much external noise and the bathroom was cold,Not quiet enough for me (97785654)

positive comments the room was very clean
negative comments There was no central heating working only a portable heater,no heating in the bathroom. very noisey from bathroom fan in next room
Excellent
Anonymous (Group of adult friends) 17 December 2007

No overall comment. (97713051)

positive comments general laid back atmosphere of staff and location to the wembley arena
Good
Anonymous (Family with young children) 10 December 2007

The hotel although clean and beds comfortable appears very shabby, moreso than on the photo. I tend to think that they reach the three stars due to the breakfast and the cleaniness of the beds. the hotel for the night was adequate although I will probably stay elsewhere next time. (97040954)

positive comments Staff were helpful although there was a clear lack of understanding of the English language. The room was clean and the beds clean and comfortable. Breakfast is full english and well worth getting up for.
negative comments room was in the basement, Shower slow and shower curtain needs to be replaced, growing things. Whole hotel needs to be either mordenised or redecorated.
Poor
Lynne from Oldham, GB (Group of adult friends) 14 November 2007

No overall comment. (97422937)

Good
Anonymous (Young couple) 06 November 2007

No overall comment. (97810279)

Good
Anonymous (Family with older children) 31 October 2007

good location easy to find nice room friendly staff (97196580)

positive comments clean tidy good space for 4 people
negative comments tv reception not very good in room. no shampoo

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