Anonymous (Other) 22 February 2010
No overall comment.
(108576097)
Raymond from Cambridge, GB (Group of work colleagues) 10 February 2010
No overall comment.
(108253166)

Good value, excellent Breakfast
Anonymous (Group of work colleagues) 08 February 2010
No overall comment.
(108680310)
Anonymous (Same sex couple) 22 January 2010
Good but restaurant should be much better
(108825606)

This time the room was very nice

Restaurant could be 100% better
JONATHAN from QUEENSBURY, GB (Other) 13 December 2009
No overall comment.
(108816505)
Anonymous (Mature couple) 04 November 2009
Generally an ok experience. Staff were friendly and helpful.
(108638452)

Large room, full breakfast included in price. Good parking.

One of the beds was broken, no maintenance until third day of stay (arrived Sunday bed mended Tues)no refund or compensation offered. Carpets in hallways/stairs very worn and dirty.
Ronnie from St Ouen, AF (Mature couple) 30 October 2009
Adequate.
Staff service has improved since our previous visits.
(107842219)

Good size room well equipped.
Tea and coffee facilties provided with hair drier a bonus.

Bathroom needs updating.
Toilet difficult to flush.
Toilet roll holder coming off the wall'
Bath panel unsightly.
Lack of water power on shower.
Poor television reception on all channels.
Anonymous (Mature couple) 16 October 2009
overall not too bad
(108453470)

Room clean & tidy, Beds quite comfortable

Breakfast leaves a little to be desired, with it being pre-cooked not as hot as it could be & bacon after standing a while gets a little bit dried up
Anonymous (Young couple) 15 October 2009
Für einen London-Besuch zu empfehlen. Epping ist eine Endstation der U-Bahn. Man kann ohne umzusteigen direkt ins Zentrum von London fahren.
(107648474)

Schönes, ruhiges Zimmer. Freundliches und hilfsbereites Personal. Gutes Frühstück.
Anonymous (Solo business traveller) 02 October 2009
No overall comment.
(108966870)
Anonymous (Mature couple) 28 September 2009
No overall comment.
(108759270)
John from Galway, IE (Mature couple) 23 September 2009
Always enjoyed our stay but thought it was over priced this time , might look around for cheaper accomodation next time if price is still the same.
(108441601)

very friendly Staff

The sweaty smell of pillows
Anonymous (Mature couple) 15 September 2009
Problems with ordering food due to staff being foreign
(107370840)

Very clean room, free parking

Booked online, booked one room only yet somehow ended up with two
Anonymous (Mature couple) 14 September 2009
No overall comment.
(108201932)

The bar was not open at 11:00 to residents
Anonymous (Mature couple) 09 September 2009
Very comfortable staff Friendly and helpful
(108691298)

clean and tidy accomodation. Food very good. Very easy access to M25. Car Park facilities at nearby underground station, excellent. Charge for all day Saturday £1.00
John from Hawick, GB (Solo business traveller) 26 August 2009
No overall comment.
(108874078)
Anonymous (Mature couple) 18 August 2009
Good stay - would definitely stay again if in the area.
(108795505)

Hotel easy to find. Good location. Room clean and good breakfast. It has SKY sport and that is a plus for male visitors.
Anonymous (Solo business traveller) 14 August 2009
No overall comment.
(108631364)

Good selection / choice of breakfast buffet.
Better value than typical Travelodge in locality.

Cost of hotel was non-refundable in the event of cancellation
Anonymous (Young couple) 11 August 2009
ok
(107463441)

Check-in was good

Room had a smell to it and very dated, breakfast was not very nice either
D from Boston,, GB (Family with older children) 11 August 2009
Not a happy one.
(107846527)

Easy to find, it was clean, good to London via underground.

resturant service was poor and the menu very limited, it seemed that if you didn't want a curry or a chilli then you may well be left having a sandwich.
Shower control in our romm was dangerous allowing water hot enough to lightly burn the tops of my feet, when trying to turn it back to cold it would jamb.
We wanted to report this to the receptionist as we were leaving but the desk was unmanned.
Holly from Stowmarket, GB (Young couple) 11 August 2009
No overall comment.
(108213148)
Anonymous (Mature couple) 04 August 2009
No overall comment.
(107853091)
John from Lee-on-the-Solent, GB (Mature couple) 03 August 2009
No overall comment.
(107420614)

Very good staff

Bed was very hard & uncomfortable & pillows were flat. Spoilt it a bit.
Anonymous (Mature couple) 02 August 2009
Suited us a base for a local wedding. Used as a deposit for clothes first day. Breakfast ok -but menu says "order cooked dishes" when it's self service
(107494032)

easy to find. Breakfast staff helpful & responsive to requests

room somewhat stuffy at night. We had asked for a cot -none in room when we arrived. Was rectified by staff
Rachel from Stoke on Trent, GB (Group of work colleagues) 02 August 2009
No overall comment.
(107504143)
Anonymous (Solo leisure traveller) 01 August 2009
buono
(107729273)

cortesia e cordialità del personale; luogo immerso nel verde; vicinanza alla stazione metropolitana.

migliorare la pulizia nelle camere soprattutto le federe dei divani che presentavano macchie presenti da tempo.
Anonymous (Family with older children) 29 July 2009
Good
(107702523)

Helpful staff. Free wireless internet.

Information about the facilities in the room were outdate. Example there was a information pertaining to 24 hour movies and this was no longer available. There was also information on having to pay for internet access and this was incorrect. Some staff
Anonymous (Mature couple) 26 July 2009
Very enjoyable would definitely repeat the experience
(107997931)

everything was very easy room was clean and had everything we required parking was nice and close to our accommodation food was good service was prompt and polite

in very hot weather a sheet would have been nice as the duvet was too thick
Anonymous (Solo leisure traveller) 25 July 2009
No overall comment.
(108579692)
Miriam from Drogheda, Co. Louth, IE (Mature couple) 24 July 2009
As above
(107465156)

Since our last stay in the Bell Hotel, it was refurbished. We were delighted with the refurbishment and enjoyed our stay there. We were particulary impressed with the window shutters, appearance very classy and guaranteed a good nights sleep with no light coming in the window.

The only aspect of the hotel that didn't meet our needs was the early closing time of the bar.
MISS from ROMFORD, GB (Young couple) 21 July 2009
No overall comment.
(107630483)

Checking in was a nightmare, they mucked up the reservations orders between the 5 that I had reserved on my card. They was booked for my wedding evening and my father had to come away from my reception to sort the muck up out.
Anonymous (Young couple) 21 July 2009
It served a purpose and beat sleeping on the floor, but I would not go back.
(108954563)

The room was tastefully decorated and all the staff were polite

No hot water on the night of arrival or the next morning. A constant buzz from behind the headboard. Poor restaurant meni i.e. mainly curry. The room service menu was better
Anonymous (Mature couple) 16 July 2009
No overall comment.
(108525825)
Anonymous (Mature couple) 14 July 2009
No overall comment.
(107814533)
Anonymous (Mature couple) 09 July 2009
No overall comment.
(107880665)

parking
cleanliness

no hot water on two occasians
Anonymous (Group of adult friends) 07 July 2009
There is no other option of hotel in epping
(107764392)

Clean room and bathroom

Bad breakfast - no air conditioning in room - rolling additional bed
Anonymous (Family with older children) 07 July 2009
not good but not bad
(107897232)

breakfast cold
Anonymous (Group of work colleagues) 06 July 2009
I found the entire stay a refreshing experience
(107432733)
Anonymous (Group of work colleagues) 04 July 2009
Nice location, good meals, clean room, great base. All ya need for a nice stay.
(107531692)

Stayed in room 68 on ground floor which was lovely & clean & a great base for our trip away.

Friends stayed in room upstairs which was very hot. Also it a shame that the stairways appeared neglected & smelled of damp.
Anonymous (Group of adult friends) 03 July 2009
Pleasant and adequate as a base. Lovely part of England.
(107552639)

Reception staff polite. Rooms clean. Food quite good. Short walk to High Street.
Perfectly adequate as a base.Internet facilities in foyer.

Not very inviting from the outside. Requested 3 rooms close together but ended up on two levels and different wings. Online information and booking options limited. Booked 3 double rooms but got 3 different room types though still at same price and all acceptable.Had to go outdoors to reach rooms.Only one key issued per room. Bar closed on sunday morning/afternoon. Couldn't even get a soft drink. It was a hot day.
John from Halifax, GB (Solo business traveller) 03 July 2009
Satisfactory
(107968156)

Value for money and friendly staff

some areas of hotel shabby and in need of refurbishment
Anonymous (Solo business traveller) 27 June 2009
Visit spoilt by breakfast - poor quality and cold, even at 6.45 am
(107425328)
Carl from Provo, UT, US (Solo business traveller) 24 June 2009
Nice sized room at a good price.
(107358331)

Nicely sized room, good value. Nice, updated bathroom in the room. Excellent shower. All in all, I was satisfied, and would use this hotel again.

Hotel feels old. The halls, especially, gave a poor impression of the hotel. As I walked to my room I wondered if I had chosen properly. Once I got in my room, however, I was completely satisfied.
sally from sutton, GB (Mature couple) 24 June 2009
quite reasonable in all respects
(107741049)

proximity to the wedding we were attending
price
kevin from scunthorpe, GB (Mature couple) 22 June 2009
very good would stay again
(107329941)

nice clean bright room ,breakfast fast and very nice
Anonymous (Mature couple) 22 June 2009
Very happy with the hotel and the price
(107554514)

Clean and comfortable
Good breakfast
Friendly staff
Anonymous (Mature couple) 22 June 2009
Pleasant enough for an overnight. I might have been more disconcerted had I been staying there for any length of time.
(107666267)

menues offered a good choice. Food properly cooked, served well and well presented. Hotel appeared clean and staff helpful.

Room appeared "worn" - some minor structural defects around the window, worn carpet (bed wheels!). It might have helped to have been able to lock casters as it was impossible to lean against the head-board to watch television - or just sit up!. I was also surprised to find I only had one pillow - and no "spares" anywhere in the room.
Anonymous (Solo business traveller) 20 June 2009
Above my expectations - excellent value for money.
(107846582)

Quiet, well equipped room with all facilities I needed such as iron, fan, meal in room and newspaper. Very friendly and helpful staff

Corridors rather smelly
Anonymous (Solo business traveller) 19 June 2009
No overall comment.
(107341747)
John from Seaham, GB (Solo business traveller) 19 June 2009
Polite staff, very good breakfast.
(107608629)

Poor evening food offering, dark and unwelcoming bar/food area
Anonymous (Solo business traveller) 17 June 2009
what you would expect for the money
(107890302)

does what it says on the tin

bathroom was a little rough