Jurys Inn Birmingham

No overall comment. (107283737)

Course facilities were good and the overall experience of the hotel was good. (107527563)

Cleanliness was very good and staff were very helpful and polite.

Rooms adequate, bathroom facilities minimal. Pillows uncomfortable.

We would be very happy to stay there again (107697200)

Cheerful and helpful staff. Comfortable bed in a spacious room that was well furnished and well decorated.

The breakfast buffet was a little frazzled and the warmth of the eggs was not great. Larger plates would be good too. A difficult area to improve but it would be worthwhile

pleasant (107676547)

impressed from the start with active hotels very pleasant and will use as my first choice on any future bookings!!!

apart from the noise and goings on we did have a nice stay just not a lot of sleep (97170479)

lovely views excellent location polite and friendly staff

terrible noise between early hours of late drunken revellers returning to bedrooms on our floor at one time security attended we didn,t intervene as it may cause us a risk to our safety and stayed behind closed doors

No overall comment. (107135830)

as this was just a late week end away we enjoyed are stay with you and will be staying again and will look to use your hotels again (107194972)

very good value with standards not lost nice to find a good size room with views

as we stayed on the 12 th floor i was surprised to find the boom boom noise from the clubs opersit till the early hours canal side of hotel

No overall comment. (99216846)

No overall comment. (97929786)

good (97947046)

Nice hotel

Good..........Breakfast, perhaps a little over priced, but acceptable (97627591)

Warm welcome, very courteous, extremely helpful.

Prior to visiting The Jury Inn, although in receipt of confirmation by E-mail from Active Hotels.com We thought it prudent to check with the hotel that our booking had been made, and that we were expected, sadly I have to report, Jury's Inn had no knowledge of the booking. I had too forward your confirmation e-mail in order that the Hotel was aware of the booking. This exercise was not without some stress and expense with telephone calls. The reference number you gave me was not reconised, I had the distint impression that the Hotel, renewed the booking for my wife and I as a gesture of good will, because they certainly was not aware of your company at the time, or indeed if you had debited my account for the stay.

No overall comment. (97736803)

incentives should be given to encourage regular users. (97072716)

clean,bright ,quiet,central to all theatres.

Enjoyable (97471896)

Clean, modern, well sized room. Excellent location, nice views from higher floors, nice for a weekend.

Pricey parking, check in/ out was slow, not exactly a defining moment tho.

No overall comment. (97199927)

clean and modern

No overall comment. (97502186)

No overall comment. (97332119)

Enjoyed my stay. The position of the hotel was excellent for visiting the NIA which was the purpose of my visit. Was impressed by standard of cleanliness in room and the good job done by cleaners. Overall, I had all the information I required before my visit and can't think of anything else I needed to know. The only thing I would mention is,the the hotel does feel a bit clinical and impersonal. (97202592)

The room was fine, the standard of cleanliness excellent.

The heating system a bit hard to understand, could have done with instructions

No overall comment. (97484880)

spacious room

perfect location on broad st; birmingham for all bars and restaurants.we will definitely be staying at this hotel again. (97273129)

friendly and polite staff.clean throughout.

The stay was enjoyable, perfectly located for the NIA, variety of eating establishments and bars. I asked for rooms next to each other and the hotel obliged. Breakfast was a little expensive in the hotel however it was easy enough to find an alternative near by. (97129969)

Spacious rooms, spacious reception area.

Room was a little cold, couldn't locate thermostat. Skinny pillows.

This is a very nice hotel, with good facilities, restaurant on the side, very close to everything.The staff is very friendly an helpfull.The room was nice and clean.Overale we are statisfied with this hotel. (97066612)

It is close to the city centre, in a good location.

you must pay for the car park.

heating inadequate (97619928)

comfortable bed

cold

No overall comment. (97782048)

Efficient staff

Lacked homely feel

Fantastic location,wouls book again (97732931)

Fantastic Value for money

This hotel is well located in a vibrant area with restaurants and night life nearby. The rooms are a good size, well equipped, very clean and with ample storage space. The breakfast is excellent value for money. (97995023)

The room was a good size with adequate storage and very clean. The bed was comfortable and the hotel was in an excellent location.

One of the windows was very drafty and the room could be quite cold at times.

No overall comment. (97640871)

No overall comment. (97357167)

Central to main area for restaurants etc

Noisy, even form 12 floors up. Heating did not work properly. Bed was at the end of the room and needed binoculars to see the tv as it was so far away. Layout was poor. No trouser press. Bathroom door could not be shut from the outside.

No overall comment. (97883424)

Room was reasonably comfortable. Breakfast was mostly good - see below.

Room was cold and heating was not particularly effective. We had the heating set as high as possible but it really seemed inadequate for the size of the room. Breakfast was good except some of the food appeared to have been under the heater for a while as it had tended to have dried out e.g. the black pudding.

Good clean room, friendly prompt service when requested additional milk and towels. (97870020)

The room was larger than expected

The size of the bath towels

No overall comment. (97814569)

perfect location,pleasant staff,clean room with good views and comfy bed. Overall the perfect place to stay for shopping and ideally located for the great nightlife.

If i had to pick one thing it was that the maids did not take away dirty glasses from our room and left them there for the duration.

No overall comment. (97231923)

great hotel (97463231)

this hotel is in an excellent position

nothing except arrived & paid for both rooms on leaving the following morning the receptionist hadent put both rooms on the card was a little annoyed but the receptionist was very apologetic so i let it lie

No overall comment. (97833238)

No overall comment. (97909986)

Hotel was good. location was great being as the hotel is right in the center of birmingham

No overall comment. (97996598)

No overall comment. (97916504)

Location

Problem with sink hot water tap

No overall comment. (97279826)

No overall comment. (97372235)

No overall comment. (97289257)

Excellent hotel in good location - within walking distance of main shopping area and nearby restaurants. Comfortable and clean room. Staff very helpful and courteous.

Nothing

This hotel was a nice place to stay, in the right place in the City Centre. The check-in procedure was quite smooth and we were given two room card keys and sent up to the 15th floor. One of the card keys did not work, but this didn't matter for our one night stay. The room was big and spacious and was very, very clean. Our twin room beds were larger than normal beds and very comfortable and we both had a good night's rest. There were extra blankets and pillows in the wardrobe area if we had wished to use them. We would recommend this hotel to our friends who will be staying in the City of Birmingham in the very near future. (97756476)

The room was spacious and very, very clean.

No overall comment. (97762941)

Very good online booking service, nice quiet, spacious room. Close proximity to the NIA, about 400m walk along the redeveloped canal area. (97901251)

Quiet, spacious room. Close proximity to the NIA

Generally we found it a positive experience. However when we returned we found that we had paid too much for the room.we would make more checks on this in the future when we book (97137755)

Room size and cleanliness. Location Public area

The bathroom. bath too shallow and low,directing customers toward taking a shower. We could not get the water to work initially, which made us late in getting out for a meal and show.For the price that we paid, breakfast should have been included

No overall comment. (97013987)

clean - good location

No overall comment. (97402446)

Nothing fancy, just nice & clean. All furnishings in good condition. And a well appointed room.

Good size room for a 3 star hotel.Good value buffet style restaurant. Appears to be a quiet area but within walking distance of shops,station etc. (97952352)

Room had 2 double beds for a twin which is unusual for a 3 star hotel,usually you get 2 single beds.

No overall comment. (97413046)

No overall comment. (97505843)

warm friendly and professional

This hotel is excellent. What more can be said. (97042155)

The accomodation was of a very high standard and convenient for the night life on Broad Street.

Having to pay car parking fees in the hotel car park.

The only 'complaint' I have is that in the morning the maid was knocking on my door wanting to clean the room when I hadn't even got out of bed. Then about an hour later she was knocking on the door again. This I did find rather intrusive and somewhat annoying (97335871)

The room was large, light, bright & airy. It was neither too warm or too cold. Brilliant location on Broad Street so not too far to walk back after a night out