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Radisson Edwardian Vanderbilt hotel ratinghotel ratinghotel ratinghotel rating

68-86 Cromwell Road, London, SW7 5BT
Good
Overall rating from 52 reviews

Guest reviews of the Radisson Edwardian Vanderbilt

Good
Anonymous (Solo leisure traveller) 29 October 2008

Good value for a short stay (107824014)

positive comments Convenient location; professional staff
negative comments Tiny room
Average
Jens from Berlin, DE (Solo business traveller) 30 September 2008

No overall comment. (107725560)

positive comments Nice hotel, nice location
negative comments Well, given that most hotels have beds and roofs, I judge the performance of a hotel with respect to two figures of merit: 1. Is there wireless in the room? 2. Is the "do not disturb" sign respected? Unfortunately, in both respects your hotel has failed badly: The internet was simply too weak to be detected in the rooms in the first floor. Concerning the "do not disturb" sign, on the first day, somebody came in and did some room service, despite the sign being on. This is unacceptable. Of course, the respective person apologized. But then, the next day, I again had phone calls insisting on room service. From this I learn that this was no accident, but is general policy. I would guess it were a good idea if you respected the wishes of your customers. Based on that experience, I will not come back and also not recommend the hotel.
Excellent
Norman from Folkestone, GB (Mature couple) 02 April 2008

The hotel is situated in a good part of London, in a convenient location over the road from a tube station and other amenities. The staff are friendly and helpful. (97047492)

positive comments Clean, comfortable, and quiet.
Excellent
Ian from Bristol, GB (Mature couple) 18 February 2008

Another enjoyable stay in a great part of London and ideal location for our business trip (97224099)

positive comments Free upgrade to a very nice room
negative comments Slow water flow in bathroom
Good
Anonymous (Solo business traveller) 08 February 2008

Generally ok and very convenient for the event I was attending (97768860)

positive comments On request I asked for a quiet room, not near lifts or ice machines. This was successful and the room was quiet.
negative comments The room was very small and hot water took ages to get into the shower
Average
Stefan from Leigh on Sea, GB (Solo leisure traveller) 21 December 2007

See above. (97028139)

positive comments Decent sized room and bathroom. Nice bed.
negative comments TV remote control did not work. Not a problem as wasn't going to watch TV but does tend to indicate that things are not checked for working order. The shower only produced a trickle and the water, on maximum setting, did not get above lukewarm. Was not informed about the building work (and resulting noise) that was being undertaken.
Good
Anonymous (Mature couple) 14 November 2007

No overall comment. (97944185)

positive comments Clean, comfortable, central location
negative comments Toilet - the small bathroom had a toilet that was difficult to use since it was tucked into a corner under the sink.
Excellent
Anonymous (Mature couple) 26 October 2007

Helpful staff, who looked after my car during check in. Some decoration was being carried out in lobby areas perhaps low odour paint could have been used.Staff experienced and attentive. Two fridges in room. (97894400)

positive comments spacious room
negative comments TV too small, Lighting a little bright.
Good
Mark from Mansfield, GB (Solo leisure traveller) 02 October 2007

For London, a reasonably-priced hotel with good amenities for a short stay. Easy to get to by public transport and very close to several tourist attractions. (97641296)

positive comments Proximity to points of interest
negative comments Room near noisy corridor/door.
Excellent
Anonymous (Mature couple) 21 June 2007

hotel excellent staff extremly helpful and polite (99892360)

positive comments the room was a very good size - unusual in this day and age
negative comments nothing
Excellent
Sandra from St Andrews, GB (Mature couple) 18 June 2007

I have stayed at the hotel before so I knew what to expect. (99740545)

positive comments It was clean and comfortable. It was smoke free
negative comments The bed was a bit on the small side for two adults
Excellent
Paul from Knutsford, GB (Solo business traveller) 08 June 2007

No overall comment. (99103584)

positive comments Clean bright - good quality, modern
negative comments Nothing
Excellent
Bridget from Hastings, GB (Mature couple) 15 May 2007

We thoroughly enjoyed our overnight stay in excellent accommodation. The bar was quiet and relaxing. The bed was as comfortable as our own in a peaceful and spacious room. Excellent value! (99023686)

positive comments Very comfortable bed and spacious accommodation.
negative comments UHT milk!
Excellent
Susan from Jacksonville, Florida, US (Group of work colleagues) 12 May 2007

clean room and good location, very convenient to the subway station. Easy hookup to internet. Easy checkout. (99554379)

positive comments clean
negative comments room was small
Excellent
Nalini from Stavanger, NO (Young couple) 11 April 2007

No overall comment. (99852658)

positive comments Friendliness and efficiency. Service minded. Good and efficient housekeeping. Closeness to substation. Lots of quick and easy cafes and grocery stores.
negative comments Smelly towels - smelled sour when towels were moistened in water. Did not like shower heads that were stationary and could not be held in hand. Do not like that water in bathroom sink must be individually adjusted. Traffic noises on main road - not enough insulation provided in windows. Our room has a second screen missing. The elevators were really slow and somedays, we spent 15 minutes waiting.
Good
Pol from BRUSSELS, Belgium;BE (Solo business traveller) 11 April 2007

No overall comment. (99892702)

positive comments Rooom and bathroom were clean
negative comments Room was a bit too small
Good
Andrew from Birmingham, GB (Solo leisure traveller) 04 April 2007

It was as good as I expected for a Raddison Hotel... apart from the rubbish shower head! (99665070)

positive comments Good location and quiet
negative comments The shower head needs descaling as it sprayed everywhere!
Excellent
phil from burnham on sea, GB (Mature couple) 31 March 2007

idealy suited for the albert hall (99632639)

positive comments good size of room
negative comments the cramped size of the enuuite
Good
Dorothée from PARIS, France;FR (Solo leisure traveller) 29 November 2006

No overall comment. (99871953)

positive comments Un personnel incroyablement gentils
negative comments Des chambres simples vraiment trop petite pour les tarifs appliqu
Average
Anonymous (Young couple) 25 August 2006

No overall comment. (3305061070)

positive comments Location of the hotel
negative comments Our room was small and cramped. Horrible mould stain on the carpet outside of the bathroom. We stayed there with another couple who had the same type of room but there was bigger and cleaner.
Good
AHMET SAKIP from ISTANBUL, Turkey;TR (Family with older children) 21 June 2006

No overall comment. (3304647654)

Good
Anonymous (Young couple) 06 June 2006

Overall we had a very enjoyable stay at this hotel. Reasonably priced (because we booked in advance online). The staff were very friendly and helpful. A great location for our purposes (going to gig at Albert Hall). We would stay there again. (3304687208)

positive comments The most comfortable bed ever!
negative comments Finding a half used bottle of body moisteriser in the bathroom! These should surely be changed between guests.
Good
Barbara from Brighton&Hove, United Kingdom;GB (Mature couple) 06 June 2006

Having stayed now at three of your London hotels, Mountbatten and Aston being the others,i find that you are consistant in your cleanliness and cheerful helping staff.The room was ok for the price but please, (3304719176)

positive comments Good location to the Royal Albert Hall and the special price for the room was Good.The evening meal in the restaurant and service was very nice and a good price of ten pounds for half a bottle of white wine.
Excellent
Daryn from Rathfarnham, Ireland;IE (Young couple) 05 June 2006

No overall comment. (3304755633)

positive comments The room was quite large by London Standards and was spotlessly clean. The common areas were very pleasant to enjoy a drink in. We were most impressed by the courtesy of the staff who were by far the friendliest we have ever encountered in a hotel.
negative comments Can't think of anything.
Average
Anonymous (Mature couple) 02 May 2006

No overall comment. (3304271623)

positive comments The bed was large & comfy and, for central London, the room was nice & quiet.
negative comments Expensive coffee; awful lumpy rubbery pillows; muddled check-in; very narrow bathroom.
Excellent
Alistair from Cardiff, United Kingdom;GB (Solo business traveller) 10 February 2006

No overall comment. (3304207532)

Good
Anonymous (Mature couple) 17 January 2006

No overall comment. (3006734)

Good
Anonymous (Young couple) 03 December 2005

No overall comment. (2994680)

Good
Jonathan from Middlewich, United Kingdom;GB (Solo business traveller) 03 December 2005

The overall stay was good as i only wanted a room for the night close to a tube in a good area. The room itself was very small, although this didn't matter to me as i was on my own for 1 night, if i had been with my wife for 2+ nights it would of been uncomfortable. It was perfect for what i wanted for the price therefore i would choose this hotel as my first port of call if i needed to stay in the city again on business. (2999055)

positive comments The Hotel was in a good area close to the tube. Good value for money, easy to book and overall very convenient, which is what i was after
negative comments The checking in process was a little confusing as i initially wanted to pay by switch but they insisted on a £50 deposit, which i felt was unnecessary. The directions to my room were poor as i ended up walking around the hotel for 10 minutes until i worked out where the room was.
Good
Anonymous (Young couple) 28 November 2005

No overall comment. (2987048)

Excellent
ilse from Wiener neustadt, Austria (Mature couple) 01 September 2005

No overall comment. (2203332)

positive comments Cleanliness, polite staff
Good
Anonymous (Young couple) 11 August 2005

Would liked to have known about parking costs - would not have stayed given it was 35 GBP for parking per night. Not clean enough. (2599936)

negative comments Price of parking very overpriced, but valet service good. 3 Small cockroaches in the bathroom, unimpressed to say the least. Doors, frames and a bathroom looking tired and not clean enough
Excellent
Anonymous (Mature couple) 30 May 2005

No overall comment. (1927326)

Average
Pauline from Midsomer Norton, United Kingdom;GB (Group of adult friends) 29 May 2005

Very good for The Royal Albert Hall and Albert memorial and very near Gloucester Road Underground station.We enjoyed our stay at the Radisson Vanderbilt (2068322)

positive comments Very handy for The Royal Albert Hall
negative comments None
Good
Anonymous (Other) 11 April 2005

It was a shame that we could only book RO and not B&B. The price of breakfast was not available until we went in for breakfast. At time of booking asked for non-smoking and this was asked at check-in, very good, got a non-smoking room. Was not made aware that there was a noisy flue outside the window. It is in a good central location. (2029809)

positive comments location
negative comments bedroom and bathroom on the small size, noisy flue outside bedroom window had to shut the window which was a bit difficult.
Average
Robert from Flitwick, United Kingdom (Mature couple) 20 December 2004

The restaurant and meal were excellent. Apart from this highlight the standard was far from my usual normal positive experiences of past stays in Raddisson Edwardian hotels. (1768597)

positive comments The general decor and an excellent meal in the restaurant.
negative comments The room was very small and cold and some essential parts of the bathroom were not usable at a normal standard because of cramped conditions.
Excellent
Anonymous (Mature couple) 15 December 2004

Good hotel, good location near museums and shops. Enjoyed stay very much (1671588)

positive comments Comfortable bed, good shower/bath and good view. Excellent breakfast
negative comments none
Good
JOHN from Bourne, United Kingdom (Young couple) 26 November 2004

No overall comment. (1518910)

Good
Anonymous (Young couple) 24 November 2004

A nice hotel, with a nice fireplace and bar. We enjoyed our stay and will return again in the future. (1576477)

positive comments Close proximity to Tube station. Hotel also situated in nice and plesant neighbourhood, clos to South Kensington. Hotel is generally clean and pleasant, although the rooms are somewhat old and abit wornout. Otherwise,its a pleasant experience.
negative comments Our room's heating wasn't working on the first night, and it was like 2deg for the weekend, so we didn't sleep very well. It was fixed the day after,when the hotel brought a heater to our room.
Good
Anonymous (Solo leisure traveller) 24 November 2004

No overall comment. (1702709)

Average
Anonymous (Solo business traveller) 17 November 2004

No overall comment. (1631254)

Good
Tim from Gloucester, United Kingdom (Mature couple) 12 November 2004

No overall comment. (1562538)

positive comments Ideal location at a reasonable price. Good quality hotel with easy transport access. Good size rooms,
negative comments Checkout via TV not working, long queues at checkout in morning
Good
Anonymous (Group of adult friends) 10 November 2004

No overall comment. (1437923)

Good
Anonymous (Young couple) 10 November 2004

overall the hotel was very nice however the rooms were quite small. Service was good. Staff at checkin very polite and helpful. Location excellent for shopping and access to underground. (1565766)

positive comments clean, bathroom was nice although shower poor
negative comments room was very small. would prefer a larger bed. Hotel was quite warm for season
Poor
Anonymous (Mature couple) 09 November 2004

No overall comment. (1638638)

Good
Anonymous (Other) 03 November 2004

No overall comment. (1544785)

negative comments initially given double room and reception couldnt help, but after speaking to another more helpful person was moved to a twin. Although not as nice a room it was adequate, but very noisy with water running noises through the night. Disappointing as have used this hotel before and been more than satisfied
Average
Anonymous (Mature couple) 14 October 2004

No overall comment. (1509538)

Good
Anonymous (Mature couple) 01 September 2004

No overall comment. (1338843)

Excellent
Anonymous (Solo business traveller) 27 August 2004

No overall comment. (1442082)

Average
Anonymous (Mature couple) 11 July 2004

No overall comment. (1044597)

Average
Anonymous (Solo business traveller) 29 June 2004

No overall comment. (1245902)

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