Eden Plaza

No overall comment. (107465359)

No overall comment. (107917563)

No overall comment. (107827014)

very good it would have nice if we could have got a drink when we got back to the hotel ie like a glass of wine so we could have had a sit down and talked to our friends (107663756)

No overall comment. (107758869)

given key to a room which was not ready. very poor signal to television could not watch anything. switched kettle on and all power sockets blew which wasnt fixed therefore we checked out early to find elsewhere to get a drink.

No overall comment. (107778106)

I would stay here again overnight because it was central and cheap but not longer than that because I wouldn't want to wash in the bathroom (107153104)

Close to the Albert Hall Close to museums Close to Hyde Park

Had to fix the toilet flush myself as it had nearly fallen off Don't think the bath had ever been cleaned Shower head bracket broken so didn't hang on the wall Sink water wouldn't drain away properly No grille in the plug hole Room smelled of cigarettes Window broken and difficult to open

poor hotel (107166493)

ery poor old worn out broken toilet seat no milk for tea making cracked basin nolight in toilet carpets very grubby

Anyone looking at this hotel as a possibility, don't book it. (107110836)

My single room had a window that would not shut and someone had shoved toilet roll in between to try and keep the draught out. There was no light bulb in the lamp, horrible tea whitener and dirty walls.Also dirt around the bathroom pipes.

For the price, the hotel looked a little tired and run down. (107145502)

Good Location. Comfortable bed. Nice clean sheets.

Peeling paint, mouldy carpet on my landing floor. No cooked breakfast as promised.

Hotel room was dirty and smelled. I don't think it had been cleaned for some time. (97772068)

Cleanliness

No overall comment. (107238767)

No overall comment. (107254678)

it was close to where i was working

The sink was hanging of the wall, drawers were in a poor condition.

Decent (107156731)

The staff was very kind and helpful.

I was made to wait for my for two hours. The room was small, which was acceptable, however the bedding was unclean.

Never again - one night was more than enough and the general standard of cleanliness dissuaded us from taking breakfast at the hotel! (107124803)

None with the exception of the helpfulness of the evening receptionist.

Unhelpful, surly receptionist on duty when we arrived, a very unclean and hot room in a state of some disrepair, inadequately flushing toilet and mould all over the walls in the shower room.

Very uncomfortable and an altogether unedifying experience (107276074)

location

Room too small Poor decorative condition of room Bathroom dirty and broken equipment Low level of security Unclean common areas and lift Lift in poor state of repair and unsafe Maintenance work being carried out on a Saturday evening

dissapinted with the hotel. Proms were great! (108051728)

very good location

both rooms were tatty, and run down with large areas of peeling plaster and mould on the walls and ceiling, not a healthy environment for and asthmatic as my daughter is. The showers were old and the grouting had large black patches, none of my family wanted to use them. Window in one room was broken which meant the noise of the traffic throughout the night was non-stop.

cheap and cheerful o k for couple of nights but no longer (108075848)

close to tube and museums large reception area linen clean

rooms too small, we had a double bed in what was clearly a single room the bed was pushed up against a wall you could not walk round it or open the window

Although the Eden Plaza has one of the best locations for a stay in Kensington, the hotel itself was overpriced, understaffed, undercleaned, and shoddy. It was more akin to a Hostel than a Hotel. (108074479)

Location was excellent.

Cleanliness was a factor. Facilities were shoddy. No internet, which is essential. No toiletries to speak of. Shower stall was dirty. Television reception was poor. No remote control. Two lightbulbs in the room were non functional.

Hotel was in a good position for visiting places in Kensington area. It was clean and comfortable. (97638308)

Comfortable beds and new bathrooms. Breakfast was served in a pleasant area and the variety of food was good.

Requested early check in as I was travelling through the previous night, but not available Room was small but adequate for a short stay.

No overall comment. (108081135)

too dirty lights don't run.

disappointing (108085618)

a bed to sleep in and five minutes walk from the tube station.

booked via internet had confirmation of a different hotel and then on the day of travel was advised the hotel booked was full. only available hotel was the eden plaza which to be perfectly honest was the worst hotel we have stayed in ever, dirty beyond dirty & small beyond small.

No overall comment. (108046651)

Staff were really good very helpful and polite.

The matress was the worst, the most broken down thing I've been asked to sleep on.

I would like to have known exactly how far from the RAH it was located and what amenities the room provided i.e. air conditioning, hair dryer. (97085680)

The receptionist was very friendly and pleasant.

The hotel room seriously needed upgrading. The walls were covered in marks and makeup and who knows what. The bathroom ceiling had mold growing all over it. The shower walls had mold as well. All it needed was for some bleach to be sprayed directly on the walls and left to soak. The room needed a paint job. It was a bit warm in the room and could have done with a fan.

I was attending a fitness course and needed to stay overnight as I live too far away. So it was convieninent for a stopover and a fair price for the area. There was nothing i did not know before i got there. (97482741)

had everything i needed for a 1 night stay

We didn't stay overnight and instead sought alternative accommodation at short notice. (97654920)

Location

Faulty door mechanism,Light not operating in the ensuite,Stained Bed Linen,Chest of drawers broken with 2 drawers missing, unclean shower, General disrepair,Unpleasant smells.

Not again. Never. (97127405)

it was dirty and run down. i didn't want to walk bare footed in the room and I didn't dare look in the bed before getting into it. the facilities were lacking at worst and dubious at best

No overall comment. (97783172)

The room was dirty and in need of redecoration, and very small. The shower cubicle was also dirty, wouldn't use it.

No overall comment. (97959320)

5 minutes walk from Albert Hall

There wasn't a bar!

Rooms were small but adequate , in need of re decoration and bath room could be modernised but other wise beds comfortable and linen and room very clean.The staff were very helpful , polite and efficent with any requests. (97357382)

ideal for concert which we were attending at the Albert Hall

No overall comment. (97840151)

the room was mucky, non of the t'vs worked, there was a window missing, we tryed to tell someone about it the morning we left but the reply we got was what do you expect for £55 hotel in london. i was discusted with the room and the response we got when we tryed explaining to someone (97948321)

the price

most things, read below

No overall comment. (97484360)

A grim 'cupboard' in the basement, what was there to like?!

I would have liked to have seen photos of the room so I knew what to expect. (97622737)

Staff were friendly.

Floor needed hoovering, was covered in someone else's hair!

No overall comment. (97479470)

it was in a nice area

No overall comment. (97455613)

No overall comment. (97207383)

the reception area was very smart and the bed linen was first class

the shower room was very tired looking and the shower had no pressure

This hotel has clean but run-down rooms. Good choice if you get a good room rate. (97322817)

The hotel is in a very nice area, close to shops and two underground stations. The room was very clean.

The room was very run-down. The hotel could do with new carpet.

Whilst the staff were very pleasant and the asthetics of the building were fine, the hotel internally was of very poor quality and smelled of dampness. The bedroom whilst clean and tidy, was very very small and the bathroom was of a very poor quality. The breakfast was not... Bit of toast and a cup of tea... Not what i expected. (97421710)

locality

hallways were very smelly with dampness and the bedroom was very very small. The shower required extensive upgrading and the tiles required replacing.

No overall comment. (97622831)

situation de l'hotel

vétusté et absence d'hygiène de l'hotel

No overall comment. (97960341)

It was just what we asked for, a nice bed to sleep in for an overnight stay.

Nothing was there to dislike.

No overall comment. (97366791)

No overall comment. (97917488)

No overall comment. (97060143)

The entrance and lobby to the hotel was well presented and well furnished

The bathroom/ensuite was in a particularly poor state

No overall comment. (97058094)

No overall comment. (97739144)

Considering where it is located, in a busy part of West London, with many attractions nearby, this hotel is very good value for money. Don't expect 5 star luxury, though, because you are not paying for it. (97419505)

Basic, no-frills room with everything I needed. No traffic noise.

Not all the lights were working.

No overall comment. (97989076)

It was a filthy dirty hotel in need of complete refurbishment

No overall comment. (97478335)

Location

Run down and very poor rooms with dirty wash room and toilets.To noisy next to main road and no double glazing secondary glazing was very poor,no curtains only blinds that did not keep out the light.

No overall comment. (97494578)

No overall comment. (97700275)