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Henley House Hotel hotel ratinghotel ratinghotel rating

30 Barkston Gardens, Kensington & Chelsea, London, SW5 0EN
Good
Overall rating from 83 reviews

Guest reviews of the Henley House Hotel

Good
Robert from Deeside, GB (Same sex couple) 09 December 2008

Perfect for a short stay. (107256725)

positive comments Overall impression was of a peaceful, friendly, clean hotel. Lovely clean cotton sheets and pillowcases. Hotel in quiet position.Felt secure.
negative comments Although our room was in the basement, it was not musty or damp.However, the carpet and the futon bed (meant for a third person) was very marked and grubby looking which was a shame given the hotels other qualities.
Excellent
Anonymous (Solo business traveller) 18 September 2008

No overall comment. (107118124)

Good
Anonymous (Solo leisure traveller) 28 July 2008

No overall comment. (97416629)

positive comments clean room. good attend.
Excellent
Stephanie from Arcata, US (Solo leisure traveller) 04 June 2008

In spite of the bad points mentioned, I found the hotel very comfortable, convenient and very good value for the money. I would definitely stay there again. (97845995)

positive comments Very convenient to underground, buses, and other facilities; very quiet; continental breakfast is quite adequate; staff is friendly and helpful; room was comfortable; bathroom was very small but plumbing worked well.
negative comments Decor is getting slightly shabby; corners and edges of carpet showed need for a thorough cleaning; cable from television kept falling off.
Good
Anonymous (Solo business traveller) 07 February 2008

No overall comment. (97052737)

Good
Anonymous (Family with older children) 10 December 2007

No overall comment. (97284099)

Poor
catherine from London, GB (Group of adult friends) 29 November 2007

No overall comment. (97060389)

positive comments its location
negative comments the fact that the breakfast is not served until 9am on week ends with nobody at reception in the monrning. Luggage could not be stored in a room for the day.
Average
Anonymous (Solo leisure traveller) 30 October 2007

No overall comment. (97217129)

Good
Paul from Exeter, GB (Solo leisure traveller) 07 October 2007

Good location close to the tube but tucked away around the corner from the noisy Earls Court Road. Also close to many pubs, restaurants, shops etc. Staff friendly and helpful - I was able to check in early when I arrived at mid-day. Breakfast room is clean and bright (in the conservatory). Only small complaint was that TV remote didn't work - no big problem as TV was at the foot of the bed. (97529178)

positive comments Room was a good size for a single in London with a double bed. Breakfast room was clean and bright.
negative comments Shower room was a bit on the small side.
Excellent
DAVID from TELFORD, GB (Young couple) 15 July 2007

very enjoyable stay (99179470)

positive comments friendly, laid back atmosphere, ability to check in early compared to other hotels
negative comments tv remote didn't work, but that was all
Excellent
Anonymous (Solo business traveller) 10 July 2007

I dont recall there being any mention of the in-room tea/coffee making facilites - although these were provided. Similarly the TV was complimented by a hi-fi system - again, no mention of this - these could perhaps been deliberate ommisions to make the room even better when you stepped into it. The view from the front of the hotel was luciously gree, overlooking a gated common garden area, shared by all the other building facing that way. This was a pleasant view to start your day off with as you departed from the front steps of the hotel. (99384820)

positive comments A more personal lived in look to the room, with good and original decor, rather than the hospital type look of the usual motel-style travel lodges, Hiltons etc.
negative comments some of the corridoors and stairways were a bit under-lit.
Good
Anonymous (Same sex couple) 22 June 2007

No overall comment. (99834748)

positive comments Clean and comfortable
negative comments Nothing
Good
Anonymous (Solo leisure traveller) 13 June 2007

Location is excellent - only a 2 min walk to the tube and bus (both of which go directly to Victoria station). Interior decoration is very nice, gives the place a charming feel, espeically the breakfast room. Definitely a B&B that I would recommend anyone to stay. I thoroughly enjoyed my visit. (99328210)

positive comments Location, decoration, breakfast room.
negative comments Shower water pressure was not very good, but still acceptable. Bedrooms are very tiny, but I guess that's just London.
Excellent
Suzanne from Scarborough, GB (Solo business traveller) 12 June 2007

This hotel is excellent value for money and I would definitely stay there again. Staff are welcoming, polite and friendly, and the rooms are well-appointed and spotlessly clean. The website pictures make the hotel look a lot more twee and chintzy than it really is! Modern touches such as easily controlled air-con and a really good shower room were most welcome. The hotel is on a quiet, leafy square but less than 1 minute from the bustle of Earl's Court Road, making this hotel an excellent choice for visiting Central or West London. (99060255)

positive comments spotlessly clean hotel, with good facilities and perfect location. Polite and friendly staff, and an excellent breakfast.
negative comments nothing really, the hotel exceeded my expectations. The TV remote didn't work (in room 4), but that's it!
Poor
Anonymous (Solo business traveller) 09 June 2007

No overall comment. (99524498)

positive comments Not much...but good location...easy access to Earls Court Exhibtion Centre
negative comments Small, cramped stuffy room. Smell of cigarette smoke throughout the hotel..paintwork and wallpaper peeling and damp patches showing through in room...poor shower performance...TV channels not working.
Good
stephen from west molesey, GB (Mature couple) 31 May 2007

No overall comment. (99945652)

Excellent
COLIN from Knighton, United Kingdom;GB (Mature couple) 16 May 2007

No overall comment. (99662625)

Good
Anonymous (Solo business traveller) 01 May 2007

Breakfast times - see above. (99006812)

positive comments Close to tube. Friendly staff. Quiet.
negative comments Breakfast not till 8.30 - not so good for business travellers. I hadd to buy my own breakfast. It would be good if you could indicate this on your website.
Excellent
Anonymous (Same sex couple) 01 May 2007

No overall comment. (99178339)

positive comments it was in a very good area easy access to underground and sights
negative comments the staff were very good very informative
Average
Anonymous (Group of work colleagues) 01 May 2007

No overall comment. (99584258)

positive comments Conveniently located for our purpose
negative comments Exceptionally small room, no bath and a very lumpy and uncomfortable bed.
Poor
Karen from Carlisle, United Kingdom;GB (Young couple) 29 April 2007

There was no car parking and a lack of information from staff as to suggested places to park, breakfast was basic to say the least the cheapest of museli, coco pops served, not very inspiring at all. Switch on shower was broken cutting our fingers to bits when we used it, handwash basin was cracked. cartons of milk left on the floor the second day by the staff doing room cleaning. Not a place I would recomend anyone to stay at. (99628387)

negative comments The room was extremely basic and the shower switch was damaged which cut my partners and I fingers everytime we used it,
Good
Anonymous (Young couple) 18 April 2007

No overall comment. (99381639)

Good
Anonymous (Mature couple) 08 April 2007

good for the coste (99821305)

positive comments staff
negative comments size of room
Average
Anonymous (Solo leisure traveller) 04 April 2007

No overall comment. (99750468)

Good
Sandra from Ballygowan, United Kingdom;GB (Family with older children) 22 March 2007

This is a small homely hotel in a very convenient location close to public transport, football grounds and shopping. (99721409)

positive comments It was comfortable, homely and in a convenient location.
Good
margaret from Stirling, United Kingdom;GB (Other) 14 March 2007

No overall comment. (99901719)

Excellent
Ka Fung from Kowloon, Hong Kong;HK (Solo business traveller) 10 March 2007

No overall comment. (99240097)

Good
sarah from longbuckby, United Kingdom;GB (Mature couple) 28 February 2007

Not much to add to the statements I have already made, once again the staff were most helpful and friendly, hotel clean and tidy but perhaps getting to the stage of needing a bit of redecoration. Continental breakfast is fine but English breakfast not so great, had we known that it was not a full english we probably would not have bothered and stuck to the free continental. (99302295)

positive comments The hotel is clean and tidy and the staff were all very helpful allowing us to leave our luggage in the reception area on arrival and departure in order to allow us to make the most of both days.
negative comments The room whilst clean and tidy is a bit on the small side and the english breakfast was dissapointing, we were expecting to at least get the full breakfast not just bacon egg and beans.
Poor
MORSE from Leigh-on-Sea, United Kingdom;GB (Mature couple) 14 February 2007

No overall comment. (99233762)

Good
Michael from Polegate, United Kingdom;GB (Mature couple) 18 January 2007

No overall comment. (99563222)

positive comments Very near to restaurants, quite area and within pleasant walking distance to the Royal Albert Hall
negative comments Room was small, although it did state that in the details when we booked the hotel. Although sheets were clean, the blanket and bed spread were grubby. The room had not been dusted for some time.
Good
Åse from Kristiansand, Norway;NO (Same sex couple) 13 December 2006

Close to Earls Court Underground and busstop. Quiet area. Good pubs around the corner and supermarket. (3305342312)

positive comments Good breakfast, quiet hotell, clean, alright bed.
negative comments You have to bring the key under your stay because of closed doors...and you only got one key.
Good
Elizabeth from East Dundry, United Kingdom;GB (Same sex couple) 10 December 2006

Unfriendly unsmiling dining room assistant at breakfast. Early finishing of the breakfast - 9 a.m. We hadn't realised this and arrived just after. Food cleared away before we had made selection and final eating. Told we had to leave the dining room because 'our rooms had to be cleaned now'. Felt we had to check out immediately. (99064706)

positive comments Price, location, right temperature in room (warm), clean.
negative comments Not quite enough bedclothes - had to forage for another pillow and blanket each. Shower delivered a stream of water like a tap, but temperature fine.
Good
Anonymous (Young couple) 29 November 2006

Staff were polite & friendly - especially at breakfast. The bed was comfortable and everything was clean & tidy. (99968885)

positive comments Local to where we needed to be & clean
negative comments A little bit too small - no room to swing a cat in the room! The fan in the bathroom & a couple of the lights didn't work. Breakfast wasn't served early enough at the weekend.
Good
Anonymous (Solo leisure traveller) 26 November 2006

No overall comment. (99798521)

positive comments Location
negative comments When I first walked into the room, it seemed a little dated.
Good
Anonymous (Young couple) 23 November 2006

No overall comment. (3305315004)

positive comments closeness to tube tidy
negative comments no sky channels working,no bar, poor english breakfast
Good
Charles from Morecambe, United Kingdom;GB (Solo business traveller) 19 November 2006

This hotel is ideally placed for Earls Court and provides good standard accomodation. Staff helpful if a little quiet. Rooms reasonable though the bathroom needed updating, ( bowl cracked and shower was cramped). (99942238)

positive comments tasteful decoration; had everything I needed.
negative comments Carpets a bit gfrubby and bannister on the stairs was loose
Excellent
gemma from chatteris, United Kingdom;GB (Young couple) 08 November 2006

would of like to have known no parking as had motorbike, and no smoking (3305440290)

positive comments clean, tidy, within walking distance to underground near lots of shops and take aways
negative comments no parking
Excellent
Florence from Luxembourg, Luxembourg;LU (Family with older children) 08 November 2006

Petit h (3305449886)

positive comments Petit h
Good
Ronan from Clarenville, Canada;CA (Mature couple) 02 November 2006

Close to underground station direct to Heathrow. Close to small supermarket, newsagent/corner store, pubs and a choice of good value restaurants. Bedroom a bit small but efficient, with tv, radio/cd player, hairdryer and coffee maker. Small but functional ensuite bathroom. No shampoo. Tiny lift/elevator. Friendly helpful staff. Excellent continental breakfast included, served in a bright conservatory. Good value, budget accomodation. (3305188523)

positive comments Good location. Quiet street.
negative comments Bed cover did not look clean
Good
Anonymous (Young couple) 18 October 2006

No overall comment. (3305403387)

Excellent
Elizabeth from Henfield, United Kingdom;GB (Mature couple) 17 October 2006

A super quiet location literally 2 mins away from Earls Court Tube station. We had ensuite facilities and lots of fluffy white towels were provided. There was a hair dryer but not shower jel or shampoo. We had a modern flat screen remote controlled TV. All the comforts of a good hotel. Charming staff. On offer at an additional charge was a cooked breakfast but the continental breakfast was more than adequate. We considered the hotel to be very good value for money. (3305480880)

positive comments Very clean and comfortable and excellent location
Good
Anonymous (Mature couple) 15 October 2006

This was a pleaseant, clean hotel,friendly staff, very good for a short stay. Very adequate breakfast. Very convenient for Earls Court Tube. Would definitely stay there again. (3305396508)

positive comments It was clean
Good
Thomas from München, Germany;DE (Young couple) 05 September 2006

No overall comment. (3305153713)

positive comments perfekte Ausgangslage f
Excellent
Anonymous (Solo business traveller) 04 September 2006

No overall comment. (3305292214)

positive comments I was given a very quiet room which I appreciated. The staff were very friendly and helpful.
negative comments As a solo female traveller, I would have liked another lock on the door.
Good
christophe from MARSEILLE, France;FR (Young couple) 31 August 2006

La situation de l'h (3305173068)

negative comments petit d
Good
Anonymous (Young couple) 31 August 2006

No overall comment. (3305216003)

positive comments schreckliche matratze
negative comments betten
Good
Ulrich from Eppstein, Germany;DE (Solo leisure traveller) 18 August 2006

No overall comment. (3305138100)

Excellent
Anonymous (Solo leisure traveller) 09 August 2006

Welcoming and helpful staff the room is clean and tidy. A good continental breakfast. Centrally located. (3304829002)

positive comments Tidy room, clean, breakfast
negative comments Small room
Good
Anonymous (Solo business traveller) 29 July 2006

No overall comment. (3305081887)

Good
Cassandra from Holmfirth, United Kingdom;GB (Solo business traveller) 07 July 2006

Excellent value for money and lovely clean, comfortable well equipped and decorated rooms. (3304957845)

positive comments It is difficult to find a decent hotel in London on a budget, and this hotel was excellent. Good location, good price, very nice room (much nicer than I have experienced in similar hotels), very usefully had a lift also
negative comments Would have been nice to have a bath rather than just a shower, but this is me being picky
Excellent
HESTER from JEFFREYS BAY, South Africa;ZA (Mature couple) 27 June 2006

We enjoyed our stay and everything we wanted to know we could find on the website. (3304708139)

positive comments Location very central, friendly staff, clean room & bathroom, adequate breakfast.
negative comments None

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