I didn't think the review of the hotel was informative enough. The hotel is in a good position away from the main noise of the town, the views from the rear of the hotel of sea, sand and promenade were splendid, staff were very helpful and I will look forward to using this hotel again in future. (97086772)
overall our stay was very good, lovely dinner and breakfast (97458320)
I would have liked to have known the size of the room, in which case I would never have booked it for 85 pounds I would have stayed in one of the many B&B's in Lowestoft instead. Bar and breakfast were very good and staff wonderful though. I would probably book a double or twin room if I used it again asthe room was tiny. (97563997)
staff couldnt do enough for us,food was some of the best prepared weve had in a long time,such a magical weekend,can't wait to go back (97497221)
the hotel was incredibly clean with welcoming and friendly staff, it was excellent value for money and the breakfast was great too!! had a wonderful night because lowestoft is just so nice, peaceful and clean!!! (97669974)
good hotel slightly out of town but good value for money (97401142)
Overall very good. (99653518)
No overall comment. (99955792)
The staff were really helpful and had time for the guests. The restaurant staff were very polite and stopped and chatted to the guests, which made you feel your custom was valued. The gardens are kept immaculate and we found it very restful to sit in the sun and enjoy the surroundings. (99828980)
The only thing that let the stay down was that the inclusive breakfast was quite poor. The buffet table had not been topped up and there was little choice left - even though we came down about 8.50 (Sunday). Also there were no croissants - which were listed on the breakfast buffet menu. Service was a little slow. The cooked breakfast portion was also very small - I was given a tiny poached egg, 1 very small sausage and half a grilled tomato which seemed a little inadequate. We had dinner in the hotel on Saturday evening and the food was good but again, portions were quite small (and I'm not looking for a massive plate of food!). We ordered a portin of cheese for dessert - which was excellent but again weren't given a knife or butter or plates. I think with the prices the hotel charge - I would expect a bit more initiative from staff. However, generally staff were very friendly and helpful, perhaps just a little inexperienced. The hotel was nice and I would recommend it even if I thought it was a little over-priced. I liked the display for the shower gels etc in the bathroom and thought that was a nice touch. Overall, we thought the hotel was very pleasant. (99808112)
No overall comment. (99851447)
No overall comment. (99581981)
accomadation was of good standard very clean and welcoming ,staff very polite and friendly would without a doubt make another visit if traveling to the area thankyou for the time of our stat in victoria well done to all (99729857)
It would have been nice to know that a wedding reception was at the hotel as felt uncomfortable in the bar when all the guests came into the bar (99064307)
No overall comment. (99129255)
No overall comment. (99923708)
No overall comment. (99334759)
No overall comment. (99795429)
Very relaxed staff were friendly enjoyed our stay. Would have been nice to have more double beds with a sea view. Will be back for a longer stay in the summer. Neil and Qaweta Moffat (99503417)
Good size room, lovely sea room, exceeded our expectations. Friendly staff and great breakfast!! (99561454)
No overall comment. (99940036)
No overall comment. (99204711)
No overall comment. (99755260)
I would only recomend this hotel for the food, wondeerful evening food. braekfast left me unconvinced about everything else. (99464936)
The hotesl in Lowestoft are generally of a poor standard - this is the best I have stayed at. Not many complaints at all - friendly staff, facilities and room okay. I am always intrigued however why hotels skimp on shower appliances - don't need anything too fancy - just not those mixing type (99209180)
Our stay was very enjoyable particularly as the staff and other guests were so friendly. The food was good and despite a mix up with one of our orders for dinner, we liked the restaurant. Breakfasts too were excellent and made a welcome start to the day, especially after having attended a wedding celebration the day before! (3304768286)
The hotel on arrival looked very grand and impressive the reception was tastefully decorated with lots of useful local information on local tourist attractions etc. The staff were extremely friendly and welcoming. The room along with the hotel was clean and looked well maintained and decorated. The bathroom was extremely large and clean. I would have preferred to have been able to view a menu in my room or reception for the restaurant rather than actually going to the restaurant first. (3305181546)
No overall comment. (3304797176)
overall, the stay was good, we enjoyed sitting in the bar having a drink after dinner but felt during dinner we were being rushed by the staff so that they could tidy up to go home, the dinner arrived just as we were finishing the starter, so the starter plates were taken away whilst we were still finishing. We also felt the food was very expensive for the quality of the ingredients. (3304960137)
No overall comment. (3304777413)
Pleasant hotel, very central with excellent views and a particularly nice sheltered garden where (weather permitting) breakfast can be taken. Staff very willing to carry out your breakfast into the garden for you. (2951962)
No overall comment. (3304912390)
Excellent room, good food, friendly and efficient service. All tables in the dining room give good sea views. The hotel is situated in a quiet area, but only 10 minutes walk from the town centre. (3304805445)
No overall comment. (3304593073)
very nice although shame only for one night,friendly staff, lovely breakfast, generally very nice, clean and tidy, nice reception area. situated in nice area, would come back again and will be in the summer to see family. (3304486266)
No overall comment. (3304548209)
No overall comment. (3304498793)
No overall comment. (3304243601)
No tv in the bar area which meant that as a solo traveller there was little to do in the evening. Ended up walking to a pub to watch Sky sports. However the staff were really useful with directions. Could also do with a few newspapers around as well - on the same point to have something to do in the bar. (3304229732)
Enjoyable stay (3304217433)
No overall comment. (3304195711)
Nice staff, adequate facilities with good food (3304136627)
I thought the hotel was very good value for money. The lunch we had in the bar was good as was the breakfast the next morning. I have no complaints and will be coming back for a weekend with my grandchildren in the summer. (3304040484)
Location and nearby facilities (2977794)
No overall comment. (2988282)
Receptionist and Night porter very friendly and accomodating. The only thing that bothered me was the noise on this particular occasion. There was a wedding party on and my room was just above the bar and there was a lot of people coming and going along the corridor - slamming doors and swearing. I ended up checking out and driving home. (2846617)
It is always difficult in choosing a hotel from the internet or brochures. This hotel was more than we expected. The staff were kind and pleasant. The food was excellent. The accommodation couldn`t be faulted. We do not feel that the hotel got the accolade that it deserved. We enjoyed it so much we have booked for our Christmas break. (2839770)
Could not fault the Hotel and will definitely go again - when they have seasonal offers. (2251691)
Pleasant and comfortable overnight stop. Improvements could be made for disabled in the rooms designated as such. Grad or hand rails and the positioning particularly for the toilet. (2715430)
No overall comment. (2707650)
No overall comment. (2602931)



