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Hotel Victoria hotel ratinghotel ratinghotel rating

Kirkley Cliff, Lowestoft, NR33 0BZ
Good
Overall rating from 76 reviews

Guest reviews of the Hotel Victoria

Good
Peter from Leicester, GB (Mature couple) 12 May 2008

I didn't think the review of the hotel was informative enough. The hotel is in a good position away from the main noise of the town, the views from the rear of the hotel of sea, sand and promenade were splendid, staff were very helpful and I will look forward to using this hotel again in future. (97086772)

positive comments Good position, lovely sea views and the room was first class
negative comments Just one minor point I think the milk and butter at breakfast should be put out when guests have arrived not put out from early morning allowing butter to be very soft and on a very hot day go slightly off.
Good
julie from bedford, GB (Other) 08 May 2008

overall our stay was very good, lovely dinner and breakfast (97458320)

positive comments location
negative comments cleanliness of bathroom, very disappointed
Good
Christian from Doha, QA (Solo business traveller) 20 April 2008

I would have liked to have known the size of the room, in which case I would never have booked it for 85 pounds I would have stayed in one of the many B&B's in Lowestoft instead. Bar and breakfast were very good and staff wonderful though. I would probably book a double or twin room if I used it again asthe room was tiny. (97563997)

positive comments The staff amd the food / drink
negative comments smallest single room I have ever stayed in
Excellent
james from long sutton, GB (Family with older children) 20 February 2008

staff couldnt do enough for us,food was some of the best prepared weve had in a long time,such a magical weekend,can't wait to go back (97497221)

positive comments extremely comfortable,and wonderful views over the beach
Excellent
corrinne from bishops stortford, GB (Young couple) 27 September 2007

the hotel was incredibly clean with welcoming and friendly staff, it was excellent value for money and the breakfast was great too!! had a wonderful night because lowestoft is just so nice, peaceful and clean!!! (97669974)

positive comments nothing not to like. parking was good.
Good
Anonymous (Mature couple) 10 July 2007

good hotel slightly out of town but good value for money (97401142)

positive comments location
negative comments room above smoking area which as it was a warm night permutated our room
Good
Anonymous (Mature couple) 20 June 2007

Overall very good. (99653518)

positive comments Very peaceful,food good.
Good
Celia from Little Eaton, GB (Solo business traveller) 07 June 2007

No overall comment. (99955792)

positive comments Nice views
Excellent
Anonymous (Mature couple) 06 June 2007

The staff were really helpful and had time for the guests. The restaurant staff were very polite and stopped and chatted to the guests, which made you feel your custom was valued. The gardens are kept immaculate and we found it very restful to sit in the sun and enjoy the surroundings. (99828980)

positive comments The room was very comfortable and a reasonable size, did not feel cramped.
negative comments There was no trouser press or iron but I'm sure that the hotel would have had an iron that I could have used.
Good
Ann from Hertford, GB (Young couple) 09 May 2007

The only thing that let the stay down was that the inclusive breakfast was quite poor. The buffet table had not been topped up and there was little choice left - even though we came down about 8.50 (Sunday). Also there were no croissants - which were listed on the breakfast buffet menu. Service was a little slow. The cooked breakfast portion was also very small - I was given a tiny poached egg, 1 very small sausage and half a grilled tomato which seemed a little inadequate. We had dinner in the hotel on Saturday evening and the food was good but again, portions were quite small (and I'm not looking for a massive plate of food!). We ordered a portin of cheese for dessert - which was excellent but again weren't given a knife or butter or plates. I think with the prices the hotel charge - I would expect a bit more initiative from staff. However, generally staff were very friendly and helpful, perhaps just a little inexperienced. The hotel was nice and I would recommend it even if I thought it was a little over-priced. I liked the display for the shower gels etc in the bathroom and thought that was a nice touch. Overall, we thought the hotel was very pleasant. (99808112)

positive comments The accommodation was good. Room very spacious and pleasant. All very clean.
negative comments We had a sea front view but the windows were quite dirty on the outside. I appreciate they probably have to be cleaned frequently but as you pay extra for the sea view - it would have been nice if it had been done.
Excellent
Rebecca from Tamworth, GB (Young couple) 09 May 2007

No overall comment. (99851447)

Good
Anonymous (Mature couple) 25 April 2007

No overall comment. (99581981)

positive comments We had a good spacious room with a sea view.
Excellent
debra from kirton lindsey, GB (Mature couple) 24 April 2007

accomadation was of good standard very clean and welcoming ,staff very polite and friendly would without a doubt make another visit if traveling to the area thankyou for the time of our stat in victoria well done to all (99729857)

positive comments nothing was too much effort for the staff
Good
Anonymous (Family with older children) 19 April 2007

It would have been nice to know that a wedding reception was at the hotel as felt uncomfortable in the bar when all the guests came into the bar (99064307)

positive comments Clean and tidy.
Excellent
Gareth from Cambridge, GB (Family with young children) 19 April 2007

No overall comment. (99129255)

positive comments Excellent location and excellent rooms and service. Great food in the restaurant also.
Excellent
patricia from southwoodford, GB (Family with young children) 13 April 2007

No overall comment. (99923708)

positive comments very clean and well equipped rooms and excellent value for money
Excellent
Anonymous (Solo business traveller) 04 April 2007

No overall comment. (99334759)

Excellent
Anonymous (Mature couple) 24 February 2007

No overall comment. (99795429)

positive comments Roomy and excellent beds. Tea making facilities good. Heating good.
negative comments Poor lighting for reading. The en suite bath was for the disabled and very uncomfortable for us.
Good
Neil from Bury St Edmunds, United Kingdom;GB (Other) 10 February 2007

Very relaxed staff were friendly enjoyed our stay. Would have been nice to have more double beds with a sea view. Will be back for a longer stay in the summer. Neil and Qaweta Moffat (99503417)

positive comments Lots of space nice view
Excellent
Richard from Norwich, United Kingdom;GB (Mature couple) 30 January 2007

Good size room, lovely sea room, exceeded our expectations. Friendly staff and great breakfast!! (99561454)

positive comments size and cleanliness
Average
Richard from Solihull, United Kingdom;GB (Solo business traveller) 20 January 2007

No overall comment. (99940036)

Good
Christopher from Toronto, Canada;CA (Solo leisure traveller) 27 December 2006

No overall comment. (99204711)

positive comments Available when I arrived.
negative comments When I asked for a feather pillow it was given to me without a pillow case - I had to take pne off another pillow
Excellent
Anonymous (Young couple) 16 November 2006

No overall comment. (99755260)

positive comments It was very friendly and helpfull.beautifull veiws.loads of room.and great food.
negative comments room was a little old fashion but that wasnt a problem. everything was lovely.
Average
Anonymous (Mature couple) 25 October 2006

I would only recomend this hotel for the food, wondeerful evening food. braekfast left me unconvinced about everything else. (99464936)

positive comments Cla but very expensive for what it was
negative comments Restaurant staff untrained but food was fabulous
Good
Anonymous (Solo business traveller) 23 October 2006

The hotesl in Lowestoft are generally of a poor standard - this is the best I have stayed at. Not many complaints at all - friendly staff, facilities and room okay. I am always intrigued however why hotels skimp on shower appliances - don't need anything too fancy - just not those mixing type (99209180)

positive comments Clean, friendly staff - good size room
negative comments Poor shower
Excellent
Anonymous (Same sex couple) 18 October 2006

Our stay was very enjoyable particularly as the staff and other guests were so friendly. The food was good and despite a mix up with one of our orders for dinner, we liked the restaurant. Breakfasts too were excellent and made a welcome start to the day, especially after having attended a wedding celebration the day before! (3304768286)

positive comments Spacious and comfortable room with an excellent sea view. I had asked for a twin room but we were given a double. However, the room was so good that we decided not to ask for a change.
negative comments Did not dislike anything, but a sofa or two armchairs instead of the two chairs and a table would have been an improvement.
Excellent
Trudy from Rotherham, United Kingdom;GB (Young couple) 31 August 2006

The hotel on arrival looked very grand and impressive the reception was tastefully decorated with lots of useful local information on local tourist attractions etc. The staff were extremely friendly and welcoming. The room along with the hotel was clean and looked well maintained and decorated. The bathroom was extremely large and clean. I would have preferred to have been able to view a menu in my room or reception for the restaurant rather than actually going to the restaurant first. (3305181546)

positive comments Nice picturesque hotel with lovely decorations.
negative comments Limited car parking due to functions on both evenings. The menu for the restaurant could only be viewed in the restaurant, due to being vegetarian I would have preferred to have been able to view the menu in reception or my room to make my choice prior to booking.
Good
Anonymous (Solo leisure traveller) 16 August 2006

No overall comment. (3304797176)

positive comments gut
negative comments es gab keine m
Excellent
Anonymous (Young couple) 07 August 2006

overall, the stay was good, we enjoyed sitting in the bar having a drink after dinner but felt during dinner we were being rushed by the staff so that they could tidy up to go home, the dinner arrived just as we were finishing the starter, so the starter plates were taken away whilst we were still finishing. We also felt the food was very expensive for the quality of the ingredients. (3304960137)

positive comments view of the beach, room very big and bright.
negative comments the food especially at dinner was not of the standard we expected. My partner had the wild mushroom pasta, which he said tasted grainy, sauce was bland and not nice.
Excellent
Lucy from Leeds, United Kingdom;GB (Mature couple) 24 July 2006

No overall comment. (3304777413)

positive comments Nice big room with wonderful sea views. Very comfortable bed. Very pleasant staff. Privacy.
negative comments The shower could have been a better one.
Good
Anonymous (Solo business traveller) 14 July 2006

Pleasant hotel, very central with excellent views and a particularly nice sheltered garden where (weather permitting) breakfast can be taken. Staff very willing to carry out your breakfast into the garden for you. (2951962)

positive comments Very pleasant staff - nothing was too much trouble.
negative comments Irritating plumbing gurgles in the night.
Excellent
Anonymous (Mature couple) 28 June 2006

No overall comment. (3304912390)

Excellent
Margaret from Spalding, United Kingdom;GB (Mature couple) 13 June 2006

Excellent room, good food, friendly and efficient service. All tables in the dining room give good sea views. The hotel is situated in a quiet area, but only 10 minutes walk from the town centre. (3304805445)

positive comments Spacious elegant room with panoramic views of the sea and promenade, and the usual facilities. The bed was extremely comfortable.
negative comments Nothing.
Excellent
Mark from Camberley, United Kingdom;GB (Solo business traveller) 28 April 2006

No overall comment. (3304593073)

positive comments cleanliness
Excellent
Angela from Peterborough, United Kingdom;GB (Mature couple) 19 April 2006

very nice although shame only for one night,friendly staff, lovely breakfast, generally very nice, clean and tidy, nice reception area. situated in nice area, would come back again and will be in the summer to see family. (3304486266)

positive comments very lge room with lovely view, clean and very comfortable
negative comments shower head fell off for a start but sorted it in the end
Excellent
Anonymous (Mature couple) 19 April 2006

No overall comment. (3304548209)

positive comments Cleanliness, relaxed atmosphere
Good
Anonymous (Young couple) 16 April 2006

No overall comment. (3304498793)

Excellent
gary from watford, United Kingdom;GB (Mature couple) 22 February 2006

No overall comment. (3304243601)

positive comments thought the size of rooms was excellent, was lovely to have sea view and the beds were very comfortable
Good
Steve from Basingstoke, United Kingdom;GB (Solo business traveller) 18 February 2006

No tv in the bar area which meant that as a solo traveller there was little to do in the evening. Ended up walking to a pub to watch Sky sports. However the staff were really useful with directions. Could also do with a few newspapers around as well - on the same point to have something to do in the bar. (3304229732)

Excellent
Anonymous (Solo business traveller) 12 February 2006

Enjoyable stay (3304217433)

positive comments room with view of sea
negative comments restaurant food over-priced
Average
Anonymous (Solo business traveller) 05 February 2006

No overall comment. (3304195711)

Good
Anonymous (Solo business traveller) 31 January 2006

Nice staff, adequate facilities with good food (3304136627)

positive comments Good staff, nice food
negative comments Single room was very cramped, hotel felt dowdy and characterless
Excellent
Anonymous (Solo leisure traveller) 05 January 2006

I thought the hotel was very good value for money. The lunch we had in the bar was good as was the breakfast the next morning. I have no complaints and will be coming back for a weekend with my grandchildren in the summer. (3304040484)

positive comments I thought the room and bathroom were very clean and good value for money. However, there was no controller for the television and I had to ring and ask for one.
negative comments Can't think of any
Good
Phil from Aberdeen, United Kingdom;GB (Solo business traveller) 17 December 2005

Location and nearby facilities (2977794)

positive comments Convenience for visiting fabrication yard
negative comments Bathroom plumbing very dated
Good
Anonymous (Group of work colleagues) 27 November 2005

No overall comment. (2988282)

Good
Anonymous (Solo business traveller) 16 November 2005

Receptionist and Night porter very friendly and accomodating. The only thing that bothered me was the noise on this particular occasion. There was a wedding party on and my room was just above the bar and there was a lot of people coming and going along the corridor - slamming doors and swearing. I ended up checking out and driving home. (2846617)

negative comments soundproof the doors
Excellent
B from Braintree, UNITED KINGDOM;GB (Mature couple) 01 November 2005

It is always difficult in choosing a hotel from the internet or brochures. This hotel was more than we expected. The staff were kind and pleasant. The food was excellent. The accommodation couldn`t be faulted. We do not feel that the hotel got the accolade that it deserved. We enjoyed it so much we have booked for our Christmas break. (2839770)

positive comments The sea views were excellent. The room was clean.
negative comments None.
Excellent
Ronald from Hullbridge, United Kingdom;GB (Mature couple) 14 October 2005

Could not fault the Hotel and will definitely go again - when they have seasonal offers. (2251691)

positive comments Beautifully clean and large room - up to expectations
negative comments Car Parking over the weekend evening was tight - had the last space in coming back fairly early from a evening do.
Good
derek from shooters hill, United Kingdom;GB (Mature couple) 09 September 2005

Pleasant and comfortable overnight stop. Improvements could be made for disabled in the rooms designated as such. Grad or hand rails and the positioning particularly for the toilet. (2715430)

positive comments large airy and comfortable room.
negative comments The facilitys for disabled were not up to the high standard of the rest of the hotel.e.g. grab rails to assist on and off the toilet in room 104.
Good
Neil from Bury St Edmunds, United Kingdom;GB (Solo business traveller) 06 September 2005

No overall comment. (2707650)

positive comments Had everything I needed
negative comments Bar food bit limited Reception did not explain what facilities they Hotel had where the bar etc was
Excellent
Anonymous (Mature couple) 01 September 2005

No overall comment. (2602931)

positive comments access to the upper floors by lift.Very spacious en suite facility.
negative comments none

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